Lead Auditor

National Bank of Canada; Montreal (administrative region); Hybrid; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a Lead Auditor for the Personal Banking and Client Experience audit team. You will assess end-to-end processes in Personal Banking, including mortgages, loans, cards, and transactional services, and contribute to regulatory risk and customer experience governance.

You will lead engagements, evaluate internal controls, draft findings, and follow up on action plans. The role reports to the Senior Director, Personal Banking and supports a flexible hybrid work

Qualifications

• Industry-related bachelor’s degree and 7 years of relevant experience OR industry-related master’s degree and 5 years of relevant experience
• Excellent oral and written communication skills, with the ability to simplify and synthesize information
• Autonomous, agile, results-oriented and able to work as part of a team with multidisciplinary experts

Responsibilities

• Understand Personal Banking sector processes, including end-to-end business processes, to identify key areas to audit based on risks and issues
• Lead and/or carry out audit engagements for a specific sector or process
• Assess internal controls, analyze issues encountered, and help identify their root causes
• Draft the audit report and present the results of the work performed in a clear and concise manner to managers responsible for the reviewed processes and to senior management
• Carry out regular and rigorous follow-up on the progress of action plans developed following work performed by audit and certain regulatory authorities, ensuring the quality of the documentation
• Act as a "coach" or resource person for your colleagues

Skills

Auditing

Internal Audit

Governance

Risk Management

Teamwork

Presentation Skills

Influencing

Learning Agility

Cybersecurity

Lending products

Artificial Intelligence

Education

Bachelor’s degree in related field

Master’s degree in related field

Job description

A career in Internal Audit is a unique opportunity to gain a cross-functional understanding of the Bank and to work in an environment that encourages growth and the development of strong relationships with partners from several sectors.

As a Lead Auditor within the Personal Banking and Client experience audit team, you will be responsible for assessing the effectiveness of end-to-end processes in the Personal Banking sector, such as mortgage financing, loans and lines of credit, credit and debit cards, and transactional services. You will also contribute to audits related to regulatory risk and brand and customer experience governance.

• Understand Personal Banking sector processes, including end-to-end business processes, to identify key areas to audit based on risks and issues
• Lead and/or carry out audit engagements for a specific sector or process
• Assess internal controls, analyze issues encountered, and help identify their root causes
• Draft the audit report and present the results of the work performed in a clear and concise manner to managers responsible for the reviewed processes and to senior management
• Carry out regular and rigorous follow-up on the progress of action plans developed following work performed by audit and certain regulatory authorities, ensuring the quality of the documentation
• Act as a "coach" or resource person for your colleagues

Your team

Within the Internal Audit sector, you will be part of a team of 6 professional colleagues and report to the Senior Director, Personal Banking. Our team stands out for its strong sense of collaboration, enthusiasm and multidisciplinary expertise.

We prioritize a variety of continuous learning approaches to support your development, including learning through action, access to training content, and collaboration with colleagues from diverse areas of expertise and background. Our management practices promote a healthy work-life balance, and we embrace a flexible work model, including hybrid work both in the office and remotely.

Prerequisite

• Industry-related bachelor's degree and 7 years of relevant experience OR industry-related master's degree and 5 years of relevant experience
• Excellent oral and written communication skills, with the ability to simplify and synthesize information
• Autonomous, agile, results-oriented and able to work as part of a team with multidisciplinary experts

As a multidisciplinary team, we are looking for candidates with either an auditor profile or an expert profile in the Personal Banking sector.

Personal Banking sector profile

• In-depth knowledge of the Personal Banking sector, banking and financing products, and /or retail credit risk.

A career in Internal Audit is a unique opportunity to gain a cross-functional understanding of the Bank and to work in an environment that encourages growth and the development of strong relationships with partners from several sectors.

As a Lead Auditor within the Personal Banking and Client experience audit team, you will be responsible for assessing the effectiveness of end-to-end processes in the Personal Banking sector, such as mortgage financing, loans and lines of credit, credit and debit cards, and transactional services. You will also contribute to audits related to regulatory risk and brand and customer experience governance.

Your job

• Understand Personal Banking sector processes, including end-to-end business processes, to identify key areas to audit based on risks and issues
• Lead and/or carry out audit engagements for a specific sector or process
• Assess internal controls, analyze issues encountered, and help identify their root causes
• Draft the audit report and present the results of the work performed in a clear and concise manner to managers responsible for the reviewed processes and to senior management
• Carry out regular and rigorous follow-up on the progress of action plans developed following work performed by audit and certain regulatory authorities, ensuring the quality of the documentation
• Act as a "coach" or resource person for your colleagues

Your team

Within the Internal Audit sector, you will be part of a team of 6 professional colleagues and report to the Senior Director, Personal Banking. Our team stands out for its strong sense of collaboration, enthusiasm and multidisciplinary expertise.

We prioritize a variety of continuous learning approaches to support your development, including learning through action, access to training content, and collaboration with colleagues from diverse areas of expertise and background. Our management practices promote a healthy work-life balance, and we embrace a flexible work model, including hybrid work both in the office and remotely.

Prerequisite

• Industry-related bachelor's degree and 7 years of relevant experience OR industry-related master's degree and 5 years of relevant experience
• Excellent oral and written communication skills, with the ability to simplify and synthesize information
• Autonomous, agile, results-oriented and able to work as part of a team with multidisciplinary experts

As a multidisciplinary team, we are looking for candidates with either an auditor profile or an expert profile in the Personal Banking sector.

Personal Banking sector profile

• In-depth knowledge of the Personal Banking sector, banking and financing products, and /or retail credit risk.

Auditor profile

• Strong understanding of the audit process, including leading engagements, identifying risks, assessing controls, and drafting findings/reports
• Recognized professional designation (CPA, CIA)

Languages: French, English

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Required skills: Artificial Intelligence, Assessment of processes and controls, Auditing, Cybersecurity, Governance and Control, Individual Clients, Influencing, Initiative, Internal Audit, Learning Agility, Lending products for individuals, Presentation Skills, Process Control, Risk Management, Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations.