LBM Associate

Kent Building Supplies; New Minas; On-site; CAD 32,000 - 45,000; Full time

Job summary

Kent Building Supplies in Nova Scotia is seeking an LBM Associate to help customers understand their needs and guide them to the right products. You will act as a knowledgeable sales professional, making recommendations that enhance the shopping experience and build customer satisfaction.

The role emphasizes engaging customers, delivering technical product knowledge, handling quotes, and maintaining up-to-date promotions. A strong team player with communication skills is required.

Qualifications

• Excellent communication and teamwork is essential.
• Sales and customer service experience preferred.
• Strong attention to detail and accuracy.
• Ability to lift up to 55 lbs may be required.
• Willingness to work days, evenings and weekends on rotating shifts.
• Ability to learn and operate the D635 order processing system.
• Grade 12 diploma or equivalent is an asset.

Responsibilities

• Drive sales through engagement, suggestive selling, and product knowledge sharing.
• Clarify customer needs and guide to best solution for projects.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes and material lists; follow up with customers.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions.

Skills

Excellent communication

Team player

Sales and customer service

Attention to detail

Lift 55 lbs

Flexible schedule

Learn computer system (D635)

Education

Grade 12 diploma or equivalent

Job description

Job Description

As an LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions

Qualifications

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset