LBM Associate

Kent Building Supplies; Dartmouth; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail building supply chain in Nova Scotia is seeking an LBM Associate to provide exceptional customer service and maintain store standards. The role requires physical stamina, teamwork, and a commitment to safety. Candidates should possess sales and customer service experience, attention to detail, and the ability to lift heavy items. Employees can benefit from in-house training, and there are opportunities for professional development in a supportive work environment.

Responsibilities

• Provide superior customer service, including greeting customers and completing sales.
• Maintain store standards including inventory and merchandising.
• Learn about new products and participate in training.
• Work safely by following all safety standards.
• Prepare invoices and quotes.
• Keep inventory updated through the computerized system.
• Receive in-house forklift training (21+ years).

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Ability to lift 55 lbs

Ability to work rotating shifts

Computer proficiency (D365)

Willingness to work in all weather conditions

Job description

Job Description

As an LBM Associate (Lumber and Building Material Associate), you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will need to learn our products and policies and seek assistance when asked a question that you are unable to answer, or you need help lifting a heavy item.

Responsibilities

• Provide superior customer service – this includes greeting customers, providing information, completing sales, and arranging deliveries
• Maintain store standards – Inventory, Replenishment and Merchandising
• Learn about new products and attending department specific training when provided
• Work safely by following all safety standards.
• Prepare invoices, quotes, credit invoices and delivery invoices.
• Follow computerized operating system to keep inventory up to date in system if receiving new products or writing off the product through theft or damage.
• In-house forklift training to be provided (21+ years of age).

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D365) used to process orders
• Willingness to work in all weather conditions

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing.