Laundry Manager

Accor Hotels; Montebello; On-site; CAD 40,000 - 55,000; Full time

Job summary

Accor Hotels is seeking a Laundry Supervisor to oversee daily laundry operations in a supportive environment. The role involves supervising staff, ensuring guest laundry standards, and maintaining laundry equipment. Ideal candidates will have a college degree and at least two years of relevant experience.

Benefits

Exclusive benefits specific to the sector

Strong recognition for daily commitment

Qualifications

• Minimum 2 years of experience in a similar role.
• Basic understanding of local languages is an advantage.

Responsibilities

• Conduct daily briefings, supervise, and train staff in laundry operations.
• Ensure guest laundry and dry cleaning are completed according to standards.
• Record guests and staff laundry lists accurately.

Skills

Good oral proficiency in English

Ability to speak other languages

Education

College Degree

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. It will be a supportive place to grow, to fulfill yourself, discover other professions, and pursue career opportunities in your hotel or in other hospitality environments worldwide.

You will enjoy exclusive benefits specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning, creating lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

Job Description

1. Conduct daily briefings, supervise, and train staff in day-to-day laundry operations.
2. Ensure guest laundry, dry cleaning, and pressing are completed according to department standards and procedures.
3. Ensure all guest requests are promptly attended to.
4. Record guests and staff laundry lists accurately.
5. Post bills accurately and in a timely manner.
6. Process all departmental paperwork.
7. Check all laundry machinery to ensure filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering.
8. Ensure team members use laundry equipment properly and keep them in good condition.
9. Maintain strict control and records of items sent for laundering by staff members.
10. Assist the Executive Housekeeper in assessing team members’ attendance and performance.

Qualifications

1. College Degree education.
2. Good oral proficiency in English.
3. Minimum 2 years of experience in a similar role.
4. Ability to speak other languages and basic understanding of local languages is an advantage.

Additional Information

Your team and working environment: In 1-2 sentences, introduce the team, property, or office environment reflecting the culture. Note: Customization may be included for specific local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion: We are an inclusive company and aim to attract, recruit, and promote diverse talent.