Laundry Attendant

The Wickaninnish Inn; Tofino; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned hotel and resort in Tofino is seeking a Laundry Attendant to join their Housekeeping team. This role involves operating laundry machines, handling guest inquiries, and ensuring high standards of service. Candidates should have strong customer service skills and a desire to exceed guest expectations. Evening and weekend availability is a must. Join a supportive environment focused on sustainability and excellence.

Benefits

Competitive hourly wage of $20.00

Opportunities for growth within a recognized establishment

Qualifications

• Must possess the desire to be part of a world-class Housekeeping/Guest Service Team.
• Demonstrated willingness to exceed guest expectations.
• Ability to work evenings and weekends required.
• Excellent interpersonal and verbal communication skills.
• Enjoy working evenings and weekends.
• Previous experience in a full service hotel is an asset.

Responsibilities

• Operate industrial wash & dry machines.
• Launder and fold various linens and uniforms.
• Handle incoming calls for Housekeeping.
• Verify incoming deliveries and communicate with departments.
• Participate in regular inventories and laundry room cleaning.

Skills

Customer service skills

Multi-tasking

Problem-solving

Interpersonal skills

Job description

• Open to International applicants with valid Canadian Work permits: Yes

Join our Housekeeping team as a Laundry Attendant, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as a Forbes, Michelin Two Keys, AAA 4-Diamond Resort and T&L World’s Best Hotel.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

Laundry Attendants are responsible for operating industrial wash & dry machines, laundering and folding guest room, spa, restaurant, and banquet linen and terry, as well as employee uniforms and other items as required. Laundry Attendants work from 7:00am to 3:30pm or 3:00pm to 11:30pm rotational shift work.

As a Laundry Attendant you will:

• Be the primary contact for the Housekeeping Department and handle all incoming telephone calls, outgoing pages and the logging of pertinent information as required.
• Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests’ Wickaninnish Inn experience exceeds their expectations.
• Act as the receiver for the Wickaninnish Inn and verify all incoming deliveries, log information and communicate with the appropriate departments.
• Participate in regular inventories, fabric care and repair and general laundry room cleaning.

Responsibilities & Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Must possess the desire to be part of a world-class Housekeeping/Guest Service Team.
• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish Inn employees.
• Ability to multi-task in a busy environment and creative problem solving skills are necessary.
• Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
• Must enjoy working evenings and weekends.
• Previous experience in a full service hotel an asset.

A mutual understanding of your employment duration will be determined during your interview.

20.00 per hour

Other Perks/Benefits

In order to apply for this career opportunity, please send your resume and cover letter by clicking ‘Apply Now’.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.