Last Frontier Heliskiing – Assistant Lodge / Restaurant Manager (Ripley Creek)

Bell 2 Lodge; Area A (Nass Valley/Bell Irving); On-site; CAD 30,000 - 60,000; Full time

Job summary

A world-class heliskiing resort in British Columbia is seeking an experienced Assistant Lodge Manager for the winter season. The role involves supporting the Lodge Manager in daily operations and ensuring an exceptional guest experience. Candidates should have significant hospitality experience, leadership skills, and the ability to thrive in a dynamic environment. This seasonal, live-on-site position offers lodging and meals while working and includes a structured work rotation.

Benefits

Lodging and meals provided

Transport between lodge and town

Subsidized accommodation and lift passes

Qualifications

• 3+ years of experience in the hospitality industry (hotel, resort or travel).
• 2+ years of supervisory experience in high-end hospitality.
• Strong financial acumen with experience in reporting or cost control.

Responsibilities

• Assist the Lodge Manager with supervision and delegation of duties.
• Continuously train and motivate a diverse team.
• Handle conflict resolution swiftly and professionally.

Skills

Leadership

Problem-solving

Communication

Conflict resolution

Education

Diploma or degree in Hospitality, Tourism, Business Management

Tools

Microsoft Office

Google Suite

POS Systems

PMS Software

Job description

• Bell 2 Lodge
• Management
• Full Time
• Seasonal
• Accessible Employer: No
• Open to International applicants with valid Canadian Work permits: Yes

Last Frontier Heliskiing are seeking an experienced, energetic and motivated leader to join our team at Ripley Creek for the upcoming winter season. The Assistant Lodge Manager plays a critical leadership role in the seamless day-to-day operations of our world-class heliskiing resort. This hands-on position supports the Lodge Manager in all aspects of lodge operations, with a focus on delivering an exceptional guest experience. This includes overseeing the restaurant and bar, retail, maintenance, housekeeping, regular administration including basic accounting, and basic human resource management. The ideal candidate thrives in a dynamic, high-pressure environment, demonstrates exceptional problem-solving skills, and has the ability to make swift, informed decisions while maintaining the highest standards of hospitality and safety. You will act as the Lodge Manager’s deputy and assume full operational responsibility in their absence.

Responsibilities & Qualifications

Key Responsibilities:

• Assist the Lodge Manager with supervision and delegation of duties to lodge staff
• Continuously train, lead, and motivate a diverse team across multiple departments
• Be highly visible and available to guests, providing personal hosting and concierge-level service, including complaint-handling
• Handle conflict resolution swiftly and professionally
• Maintain positive communication with all guests, lodge management, team members, local partners / service providers, and external stakeholders at all times
• Ensure accurate and timely completion of administrative documentation and reports
• Demonstrate sound financial acumen by adhering to effective stock management and financial administration processes

Preferred Skills and Core Competencies:

• Vibrant, energetic and motivated team player, with a passion for curating exceptional guest experiences
• Strong leadership, team building and people management skills
• Proven ability to motivate and inspire high-performing teams under pressure
• Excellent communication, negotiation, and conflict-resolution skills
• Fine dining and bar operations expertise, with an eye for detail and quality
• Exceptional organizational skills with the ability to prioritise tasks effectively
• Ability to manage a significant workload while balancing competing business demands
• Calm and professional demeanor when making quick decisions in high-stakes situations
• Flexibility and the ability to maintain a positive attitude through challenging situations

Requirements and Qualifications:

• 3+ years of experience in the hospitality industry (hotel, resort or travel, ideally in a remote lodge environment)
• 2+ years of supervisory experience, ideally in high-end hospitality or lodge environment, with fine dining and bar oversight
• Tech-savvy with proficiency in Microsoft Office, Google Suite, POS Systems, PMS Software, and capable of easily learning new systems
• Strong financial acumen with experience in reporting, cost control or complex reconciliations
• Exceptionally strong English written and oral communication skills
• Be self-motivated and hold high personal standards for performance
• Ability to work away from home and work long hours
• Serving it Right (or ability and willingness to obtain)
• Valid class 5 driver’s license
• Ability to lift 50lbs when necessary
• Diploma or degree in Hospitality, Tourism, Business Management, or a related field an asset
• Multilingual abilities are an asset

Other Perks/Benefits

• This is a seasonal, live-on-site position based in the small town of Stewart, in remote Northern BC. Working rotations are based on a 3-week on, 1-week off schedule, working 10hrs per day.
• Lodging and all meals are provided while working. Transport between the lodge and Terrace or Smithers is provided for your time off. Subsidized accommodation and lift passes are available in Smithers for your scheduled time off.
• Please note we are unfortunately not able to accommodate pets.

Job Application Process

Please email a copy of your up to date resume along with a brief outline of why you are interested in the position and what makes you our ideal candidate to [e-mail]