Language Compliance Strategist

WestJet

Calgary

On-site

CAD 85,000 - 110,000

Full time

33 hours ago
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Benefits offered by this job

Travel privileges
Competitive total rewards package
Flexible benefits

Job summary

WestJet is seeking a Language Compliance Strategist to manage a high-volume queue of internal requests, focusing on post-editing English-to-French content for Canadian audiences.

You will review, correct and improve machine translations, rewrite when necessary, and determine when full human translation or transcreation is required, all while supporting WestJet’s terminology and quality standards.

Qualifications

  • Experience with heavy post-editing of machine-translated content into publication-ready Canadian French.
  • Ability to evaluate content ecosystems, workflows and governance models for francization goals.
  • Experience with AI-powered language solutions to support translation and quality assurance.

Responsibilities

  • Review, correct and improve machine-translated content to ensure accuracy and naturalness.
  • Translate, proofread and adapt content when MT is unsuitable.
  • Maintain translation memories, termbases and style guides; guide client teams.

Skills

Post-editing
Quality assurance
French-Canadian language
Terminology management

Education

Degree in Translation or Translation Certificate

Tools

Trados
Language Weaver

Job description

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why WestJet

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.
Description And Purpose Of The Role

The WestJet Translation Services team is looking for a Language Compliance Strategist to manage a high volume of requests submitted by internal teams, with a strong focus on heavy post-editing of machine-translated content from English into Canadian French.

The successful candidate will review, correct and improve machine-translated content to ensure it is accurate, natural, appropriate for the context, and aligned with WestJet’s terminology and quality standards. This includes rewriting content when necessary, improving structure and readability, and determining when content requires full human translation or, in certain cases, transcreation.

This WestJetter is an experienced language professional who can work efficiently in a technology-enabled environment while providing practical guidance and support to client teams, project teams, frontline employees and WestJetters across the organization.

Key Deliverables Include
  • Manage a high daily volume of words across multiple projects and content types (e.g., policies, procedures, training documents, etc.) while meeting tight deadlines and maintaining high linguistic quality.
  • Determine whether content requires post-editing, translation, or adaptation.
  • Translate, proofread, and adapt content when machine translation is unsuitable.
  • Maintain translation memories, termbases, and style guides, and improve language workflows and machine translation output.
  • Use tools such as Trados and Language Weaver.
  • Provide language guidance and collaborate with internal teams.
Professional Qualifications
  • At least 3 to 6 years of experience in English-to-French translation, editing or language services, with a demonstrated ability to manage high daily volumes of content in a fast-paced environment while maintaining high-quality standards and meeting multiple competing deadlines.
  • Strong experience with heavy post-editing of machine-translated content into publication-ready Canadian French.
  • Sound judgment in choosing between post-editing, translation, rewriting, and adaptation.
  • Exceptional French editing, rewriting and proofreading skills.
  • Ability to evaluate content ecosystems, workflows and governance models to identify opportunities that advance organizational francization goals.
  • Experience supporting francization initiatives within large, complex organizations operating in regulated environments is an asset.
  • Experience working with AI-powered language solutions to support translation, post-editing, content adaptation and linguistic quality assurance, with the ability to assess their effectiveness and appropriate use cases.
  • Strong knowledge of the French-Canadian language and culture.
  • Advanced experience with translation and machine-translation tools, including Trados and Language Weaver.
  • Degree in Translation, or a Translation Certificate combined with significant professional experience.
The Benefits Of Being a WestJetter

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs
About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet'sAlcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.

About
For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

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