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Lake Louise Inn in Alberta is seeking a friendly server to provide welcoming guest service in a busy hotel restaurant. You will take orders, mix or serve beverages, and deliver meals with accuracy while maintaining a clean dining area.
The role emphasizes a positive guest experience, teamwork, and reliability for morning shifts with occasional banquet support. ProServe is required, and eligibility to work in Canada is necessary.
Lake Louise Inn Alberta$15.25–$16.75 an hour - Temporary, Seasonal, Full-time Job detailsPay$15.25–$16.75 an hourJob typeTemporarySeasonalFull-timeLocationAlbertaBenefitsPulled from the full job descriptionVision careDental careEmployee assistance programOn-site gymDiscounted or free foodExtended health careCompany eventsFull job descriptionTHE PROPERTY:Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.WHY US?Full-time team members receive furnished, subsidized staff accommodation.Live, Work & Play in one of Canada's more iconic settings within Banff National Park.Company group benefits after 6 full months of employment.Use of onsite fitness facility, mini golf course, heated pool and whirlpools.Subsidized Gym Membership & Fitness classes at local recreation centre.Employee travel program with preferred room rates at Atlific Hotels.Discounts on Food & Beverage at 3 onsite restaurants.Be part of a culture that believes in developing talent & promoting from within.DETAILS:Located in Lake LouiseValid Canadian Work-Permit Required for International ApplicantsStarting wage $15.25 an hour - $16.75 an hour after 90 day probationJOB SUMMARY:Reporting to the Outlet Manager, servers are responsible for making drinks (barista/bartender), taking orders, and delivering orders whilst ensuring guest satisfaction through exceptional customer service. Provide a welcoming and friendly environment for our guests, and answer any guest enquiries in a prompt manner. This position will be primarily in the mornings, with occasional support for banquets, functions and events.JOB RESPONSIBILITIES:Greet guests upon arrival in a timely mannerEnsure that all set-ups are correct and completeEnsure buffet is stocked and clean at all times where applicableExplain the menu specials and offer suggestions that complement the guest’s choiceMaintain a professional and pleasant appearance at all timesDeliver beverages and food in a timely mannerPromptly clear and clean tables in a timely mannerCheck-in with guests to ensure satisfactionRefill beverages throughout the mealEnsure proper disposal of garbage and recyclingAssist with training new team members in order to maintain the desired level of service that is in line with the hotel’s service standardsEnsure cash handling procedures are followed at all timesEnsure that the restaurant is maintained, clean, safe and secureEnsure the Guest Service Standards, Hotel Policies and Procedures are maintained at all timesComplete daily and weekly checklistsDeliver guest’s bill and take paymentFollow Health and Safety rules and guidelines at all timesOther related duties as assigned by the Outlet ManagerREQUIRED QUALIFICATIONS:Previous food and beverage industry experience preferredProServe Certificate requiredEnergetic, hands-on, with initiative and integrityExcellent customer service skillsHighly organized and detail-orientedWork well under pressure, without supervision, independently and as a member of a teamAble to perform well in a fast-paced work environmentGood communication skillsBasic knowledge of alcoholic beverages and mixologyAbility to lift heavy trays filled with glassware/food up to 30lbsBasic math skills
Experience: serving: 1 year (required)
Licence/Certification: ProServe (required)
Lake Louise Inn is an equal opportunity employer.PLEASE NOTE WE CAN ONLY CONSIDER CANDIDATES THAT ARE ALREADY AUTHORIZED TO WORK IN CANADA. WORK PERMIT SPONSORSHIP IS NOT AVAILABLE AT THIS TIME.Job Types: Full-time, SeasonalPay: $15.25-$16.75 per hourBenefits: Company eventsDental careDiscounted or free foodEmployee assistance programExtended health careOn-site gymOn-site parkingVision care