Labour Relations Specialist

Rogers Communications; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading telecommunications company in Metro Vancouver is seeking a Labour Specialist to support HR and manage labour relations effectively. You will engage in grievance resolution, collective agreement negotiations, and facilitate communication between stakeholders to ensure compliance and foster a positive workplace culture. Join a company that values diversity and offers growth opportunities and various employee wellness programs.

Benefits

Up to 50% off Rogers Services

Company matching contributions to charities

Self-driven career development programs

Qualifications

• Minimum 5 years of progressive HR experience, including 3 years in labour relations.
• Proven experience in grievance resolution.
• Strong ability to manage multiple priorities.

Responsibilities

• Support collective agreement negotiations and interpretation.
• Track grievances and analyze data for labour relations strategies.
• Process arbitration cases including file preparation.

Skills

Strong knowledge of Federal Employment Legislation

Exceptional communication skills

Analytical and problem-solving skills

Ability to build relationships

Proficiency in Microsoft Office

Education

Post-secondary education in Human Resources or related discipline

Job description

Overview

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Labour Specialist plays an important role in supporting leaders and HR teams across the organization in managing labour and employee relations matters. Reporting to the Director, HR, this role provides hands-on support in grievance resolution, collective agreement interpretation, leadership training and case management for labour files. The successful candidate will contribute to fostering a consistent, fair, and legally compliant workplace culture while helping drive organizational performance.

What you'll do

• Support collective agreement negotiations, interpretation, and application.
• Attend bargaining sessions as a researcher and recorder and contribute to strategy development.
• Track grievances, arbitrations, and dispute resolution activities; analyze data to inform risk mitigation and labour relations strategies.
• Process arbitration cases including file preparation, gathering and reviewing evidence, identifying and preparing witnesses, liaising with and responding to legal counsel and attending hearings as the company representative.
• Track case law and emerging labour relations trends to help shape the labour relations strategies.
• Conduct comparative analysis of collective agreements and market data.
• Administer compensation cycles for multiple collective agreements.
• Liaise with internal and external stakeholders to resolve complex labour-related issues.
• Provide support in crafting and implementing proactive employee relations strategies and training initiatives.
• Conduct audits, research assignments, and generate reports as needed.
• Participate in Labour Management meetings.

What you'll bring

• Post-secondary education in Human Resources or a related discipline; a degree or diploma is an asset.
• Minimum 5 years of progressive HR experience, including at least 3 years in labour relations within a unionized environment.
• Strong knowledge of Federal Employment Legislation and collective agreement frameworks.
• Exceptional communication skill, verbal and written.
• Proven ability to build relationships, influence change, and navigate sensitive situations.
• Proven experience in resolution and management of grievances up to and including arbitration.
• Strong analytical, problem-solving, organizational and interpretation skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment with minimal supervision.
• Self-starter with strong initiative, action oriented with a sense of urgency to get things completed.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Company matching contributions to charities you support
• Growth & Development Opportunities:
• Self-driven career development programs (E.g. MyPath program)
• Rogers First: priority in applying to internal roles of interest

Note: Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Human Resources & HR Generalist
Requisition ID: 328057

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:Corporate