Laborer/Machine Operator

uhc hub opportunities; Windsor; On-site; CAD 38,000 - 48,000; Full time

Job summary

Wendy's is seeking outgoing Shift Supervisors to join our restaurant leadership team. You will support daily operations, train crew, and ensure exceptional guest experiences across all shifts.

As a Shift Supervisor, you will oversee a multi-million-dollar operation, manage cash and safety protocols, and collaborate with management to maintain quality, production, and service standards while keeping the team engaged and focused on Delight Every Customer.

Qualifications

• Outgoing and energetic demeanor required.
• Strong customer service and communication skills.
• Ability to lead and train crew members.
• Flexible availability across Open, Midday, and Close shifts.
• Experience in fast-paced restaurant environments is a plus.

Responsibilities

• Oversee and manage a multi-million-dollar operation with customer service leadership.
• Work all shifts: Open, Midday, and Close to ensure smooth operations.
• Train, monitor and reinforce food safety procedures for crew members.
• Act as Cash Manager: set up registers at opening and verify cash at close.
• Perform walk-throughs to ensure readiness to open/close and peak periods.

Skills

Customer service

Leadership

Cash handling

Food safety

Team player

Communication

Job description

When he was eight years old, Dave Thomas dreamed he'd run the best restaurant in the world. He didn't just achieve his dream, he shared it with everyone. Dave loved two things above all else, food and people. That's why he started Wendy's. He believed in a place where you get great food, made fresh, served by nice people. At all our restaurants we do our best to carry on that simple idea, every day. It's his legacy. Our name is Wendy's, but we will always be Dave's place. Learn about the legacy and see how you can keep it alive as part of our team!

We're looking for outgoing and energetic Shift Supervisors!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Shift Supervisor:

• You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
• You must be available to work all shifts - Opens, Mid day and Closing Shifts.

General Responsibilities:

• Train, monitor and reinforce food safety procedures to crew members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through's to ensure restaurant is ready to open/close and/or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
• Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
• Follow up and ensure resolution of guest-related issues as needed.

Ability to motivate staff and work well with others | Previous food/customer service experience an asset | Flexible Availability | Strong customer service and communication skills | Must be able to take direction, give direction, work well in a team environment | Friendly outgoing personality