Laboratory Technician

PE Global; Burlington; On-site; EUR 40,000 - 50,000; Full time

Job summary

A global recruitment firm is seeking a Quality Lab Technician III to join the Complaint Handling and Regulatory Reporting Department. The role involves conducting analysis, co-ordinating investigations, and ensuring compliance with quality standards. Ideal candidates will have a relevant technical degree and strong interpersonal skills. This position is a 12-month onsite contract located in Galway, Ireland.

Qualifications

• Min of a bachelor’s degree in a relevant technical discipline.
• Experience in a medical devices or related environment desirable.
• Lab environment experience is desirable but not essential.
• Strong interpersonal and organizational skills required.
• Ability to multi-task and take initiative is essential.

Responsibilities

• Conduct analysis and investigation of complaint devices.
• Co-ordinate cross-functional activities in customer complaint investigations.
• Ensure compliance with all regulations and quality standards.
• Train and support new analysts.

Skills

Bachelor’s degree in a relevant technical discipline

Experience in a medical devices environment

Strong interpersonal skills

Practical working knowledge of statistical analysis

Technical writing skills

Ability to multi-task

Education

Level 8 NFQ degree

Job description

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Recruitment Manager - Contracts at PE Global

PE Global is currently recruiting for Quality Lab Tech III – Complaint RPA Lab on behalf of our client based in Galway. This is an initial 12 month contract role and will be onsite.

Job is on site, in the CQXM – RPA Lab (Complaint returned product analysis lab)

Purpose

In the Customer Quality Experience Management (CQXM) Returned Product Analysis (RPA) Lab, which is part of the Complaint Handling and Regulatory Reporting Department there is a focus on complaint handling and post market regulatory reporting activities for a wide range of products. You will be part of a high performing Complaint Handling and Medical Device Regulatory reporting department, which provides value throughout the Product Life cycle through world class execution in Medical Device Reporting and Vigilance compliance.

A Day in The Life Of :

• Ability to work within a team environment and build relationships across the organisation as well as with external suppliers & regulatory agencies etc.
• Co-ordination of complaint handling Analysis and Investigation activities for a wide range of products including receipt and documenting of incoming complaint devices relating to events.
• Perform analysis and investigation, and laboratory duties related to the complaint Analysis and Investigation activities. Assisting in test procedure development and non-routine analyses relating to root cause investigations.
• Co-ordination of cross-functional activities in the investigation of customer complaints and determination of root cause.
• Possess an awareness of the manufacturing process and final products, including terminology associated with the product use and failure modes typically experienced by the customer
• Conduct laboratory support functions, Performs and coordinate instrument maintenance, calibration and alignment checks.
• Communicate key information including escalation of Quality Issues to the CQXM Management and key extended post market quality teams & functional management to ensure full engagement &alignment.
• Contribute to continuous improvement activities to support the role out of cell operating systems and principles within the CQXM department. Delivering cost-down through innovative solutions.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• Support new product launch as part of the Product Development Process ensuring that CQXM requirements are included in the process.
• Ensure compliance to all applicable department, site-wide procedures and regulations. Support Internal and External audit preparation and activity which includes application and maintenance of quality standards for all activities associated.
• Train and support new analysts.

Key Skills & Experience

Min of a bachelor’s degree (Level 8 NFQ) in a relevant technical discipline (e.g., Engineering, Science)

Experience in a medical devices or related environment desirable

Lab environment experience is desirable but not essential

Strong interpersonal, communication and organizational skills

Practical working knowledge of statistical data analysis, problem solving and quality improvement tools and techniques preferable

Technical writing skills

Ability to multi-task and to take initiative is essential

Builds and maintains positive relationships with others; shows respect and consideration for others

Interested candidates should send their CV to Audrey at [e-mail] or call 0214297900

Seniority level

Seniority level

Associate

Employment type

Employment type

Contract

Job function

Job function

Science

Industries

Medical Equipment Manufacturing and Pharmaceutical Manufacturing

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