Laboratory Patient Service Center Specialist

McLaren Health Care; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a leading healthcare provider in Toronto as a Laboratory Patient Service Center Specialist. In this role, you'll manage patient service center operations, including specimen collection and registration. A high school diploma is required, with preferred qualifications including phlebotomy certification and experience in a clinical lab environment.

Qualifications

• High school diploma or equivalent is a must.
• Certified phlebotomy technician preferred.
• Experience in a clinical laboratory environment is a plus.

Responsibilities

• Perform specimen collection, both blood and non-blood.
• Process patient registration data and test orders.
• Ensure compliance with handling and processing standards.

Skills

Specimen collection

Patient registration

Compliance policies

Education

High school diploma or equivalent

Job description

Laboratory Patient Service Center Specialist

Join McLaren Health Care as a Laboratory Patient Service Center Specialist.

Position Summary:

Responsible for the daily operations of the Patient Service Center, including opening and closing the center, registering patients, ordering tests, and handling specimens.

Essential Functions and Responsibilities:

1. Perform specimen collection (blood and non-blood), ensuring proper patient preparation, labeling, handling, processing, transportation, and storage, following laboratory standards.
2. Complete specimen handling, including centrifuging and aliquoting.
3. Arrange specimen transport according to established procedures.
4. Verify and process patient registration data and test orders in hospital and laboratory information systems, with understanding of insurance plans.
5. Follow compliance policies, including presenting ABN of non-coverage before outpatient services.
6. Obtain patient consent for treatment.

Minimum Requirements:

• High school diploma or equivalent.

Preferred Qualifications:

• Certified phlebotomy technician.
• Completed approved phlebotomy training.
• Experience in a clinical laboratory environment.

Additional Information:

• Schedule: Full-time, 8:00 am - 4:30 pm.
• Requisition ID: 25003695.
• On Call: No.

This job is currently active and accepting applications.