Laboratory Manager

Homewood Health Centre; Guelph; On-site; CAD 110,000 - 150,000; Full time

Job summary

Homewood Health Centre is seeking a Manager, Laboratory to lead the Laboratory Services Department and advance quality management across compliance with Accreditation Canada Diagnostics and Ontario Laboratory Accreditation.

You will oversee POCT programs, drive continuous improvement, and manage staffing, budgeting, and partnerships with clinicians to deliver accurate diagnostic services. This role requires a strong leadership background in a licensed medical lab and commitment to patient safety.

Qualifications

• Bachelor’s degree in Medical Laboratory Technology or related field.
• Current CMLTO membership.
• Registration with CSMLS.
• Master’s degree in Health Administration or related field is an asset.
• 5–10 years of progressive leadership in a licensed medical laboratory.

Responsibilities

• Provide leadership and strategic direction for the Laboratory Services Department.
• Lead and maintain the QMS to meet accreditation and regulatory standards.
• Oversee POCT programs including device validation and quality control.
• Foster accountability, collaboration, and service excellence.
• Manage recruitment, onboarding, performance, and development of laboratory staff.
• Collaborate with physicians and regional partners to ensure high-quality diagnostics.
• Drive quality improvement initiatives and incident investigations.
• Ensure compliance with licensing, privacy, health and safety standards.

Skills

Leadership

Quality management

POCT oversight

Recruitment & HR

LIS expertise

PHIPA & privacy

Stakeholder management

Regulatory compliance

Education

Bachelor of Medical Laboratory Technology

CMLTO registration

CSMLS registration

Master’s in Health Administration (asset)

Tools

Laboratory Information Systems (LIS)

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As our Manager, Laboratory you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What You’ll Be Doing

• Provide overall leadership, management, and strategic direction for the Laboratory Services Department
• Lead and maintain the Laboratory Quality Management System (QMS), ensuring compliance with Accreditation Canada Diagnostics, Ontario Laboratory Accreditation, and Ministry of Health requirements
• Oversee Point-of-Care Testing (POCT) programs, including device validation, quality control monitoring, and non-conformance investigations
• Foster a culture of accountability, collaboration, psychological safety, and service excellence aligned with organizational values
• Lead recruitment, interviewing, hiring, onboarding, performance management, and competency development for laboratory staff
• Manage employee relations, conflict resolution, attendance management, and professional development initiatives in partnership with Human Resources
• Collaborate with physicians, clinical leaders, and regional laboratory partners to ensure timely, accurate, and high-quality diagnostic services
• Drive laboratory quality improvement initiatives, including incident investigations, root-cause analyses, and workflow optimization
• Ensure compliance with all applicable laboratory licensing, occupational health and safety, privacy, and regulatory standards
• Oversee laboratory policies, procedures, technical manuals, training programs, and continuing education initiatives
• Participate in accreditation readiness activities and coordinate preparation for accreditation inspections and assessments
• Develop and manage departmental operating, staffing, and capital budgets while monitoring financial performance and implementing efficiencies
• Lead procurement activities, equipment evaluations, business case development, and implementation of new laboratory technologies and Laboratory Information Systems (LIS)
• Represent the laboratory on organizational, regional, and cross-functional committees

What We’re Looking For

• Bachelor’s degree in Medical Laboratory Technology or a related discipline.
• Current membership with the College of Medical Laboratory Technologists of Ontario (CMLTO)
• Registration with the Canadian Society for Medical Laboratory Science (CSMLS).
• Master’s degree in Health Administration, Business Administration, or a related field is considered an asset
• 5–10 years of progressive experience in a licensed medical laboratory environment, including leadership responsibilities
• Demonstrated experience leading teams in a unionized healthcare environment
• Strong background in quality management, accreditation preparation, and regulatory compliance
• Proven leadership, change management, and human resource management skills.
• Advanced analytical, problem-solving, and decision-making abilities
• Expertise with Laboratory Information Systems (LIS), including configuration, integration, downtime procedures, and system optimization
• Strong understanding of provincial health privacy legislation (PHIPA) and data integrity standards
• Excellent communication, relationship-building, and stakeholder management skills.
• Experience collaborating with physicians, clinical teams, and external healthcare partners
• Commitment to patient safety, occupational health and safety, equity, diversity, and inclusion
• Demonstrated alignment with Homewood's values of Service Excellence, Innovation, Collaboration, and Integrity

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, diversity, equity & inclusion, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.