Lab Patient Technician

LifeLabs; Whitby; On-site; CAD 28,000 - 39,000; Part time

Job summary

LifeLabs in Whitby is seeking a Lab Patient Technician to collect specimens, perform phlebotomies, and handle ECG tracings as part of patient care. You will greet patients, verify information, and prepare specimens for transport to the lab.

Responsibilities include maintaining relationships with clients, documenting procedures, and ensuring privacy and confidentiality. Flexibility to work various shifts and neighboring locations may be required.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent is preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and collect required information from patients, explain the specimen collection process, and ensure test protocol is followed.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Collect special test specimens (drug screens, paternity tests, clinical trials) and complete related documentation.
• Maintain client relationships, respond to inquiries, and follow up on requests.
• Data entry of patient demographics, requisition information, and test-result related data.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy

ECG

Communication skills

Typing 40 wpm

Customer service

Privacy/compliance

Flexibility

Education

Laboratory Assistant program

Tools

Holter monitors

Job description

As a Lab Patient Technicianyou will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Temporary Part Time

Shift: Various based on operational requirements

Additional Requirements: The successful candidate must be flexible and available to work Monday to Saturday, with shifts to be determined based on operational needs. In addition, there may be occasions where coverage at neighboring PSC locations is required. Flexibility to travel and support other locations when needed is therefore essential

Number of positions: 1

Start Date: 16 November 2026
Contract End Date: 31 July 2027
This vacancy is for an existing position.

Your responsibilities will include:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What you will bring to the role:

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations
• Strong empathy, flexibility, adaptability to change, and problem solving skills
• Ability to maintain the strictest standards of patient privacy and confidentiality.