Lab Patient Technician

LifeLabs; Innisfil; On-site; CAD 44,000 - 54,000; Full time

Job summary

LifeLabs in Ontario is seeking a dedicated Lab Patient Technician to guide patients through the specimen collection process, ensuring accuracy and adherence to test protocols. You will greet patients, collect samples, and prepare specimens for transport to the laboratory.

Ideal candidates have phlebotomy experience, ECG training, and strong communication and data-entry skills. This full-time role requires professionalism, empathy, and a commitment to patient privacy in a fast-paced healthcare

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Strong computer skills with a minimum typing speed of 40 wpm.
• Strong empathy, flexibility and problem solving skills, with ability to maintain patient privacy.

Responsibilities

• Greet patients, collect required information, explain the specimen collection process and ensure adherence to test protocol.
• Perform phlebotomies and monitor ECG tracings.
• Perform special test collections and complete related documentation.
• Maintain client relationships and respond to inquiries.
• Enter patient demographics and requisition information into processing systems.
• Prepare specimens for transportation and testing.

Skills

Phlebotomy

ECG tracing

Communication skills

Data entry 40 wpm

Patient care

Privacy & confidentiality

Education

Graduate of an approved Laboratory Assistant program or equivalent

Job description

As aLab Patient Technicianyou will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Status: Full Time
Schedule: Variable shifts.

Number of Positions: 1

Start Date: 16 November 2026

This vacancy is for an existing position.

Your responsibilities will include:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What you will bring to the role:

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations
• Strong empathy, flexibility, adaptability to change, and problem solving skills
• Ability to maintain the strictest standards of patient privacy and confidentiality.