Lab Patient Technician

LifeLabs Medical Laboratory Services; Quinte West; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading laboratory services provider in Ontario is seeking a Lab Patient Technician for part-time work. Key responsibilities include specimen collection and preparation, maintaining patient relationships, and ensuring compliance with protocols. Candidates should have communication skills and a background in laboratory assistance. This role offers flexible shifts and a comprehensive benefits package.

Benefits

Competitive coverage for health and wellness

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness Programs

Professional development opportunities

Qualifications

• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Typing speed of 40 wpm minimum.
• Ability to maintain patient privacy.

Responsibilities

• Perform specimen collection from patients.
• Prepare specimens for transportation.
• Maintain client relationships and respond to inquiries.

Skills

Excellent communication skills

Strong customer/patient service

Good computer skills

Flexibility and adaptability

Problem-solving skills

Education

Graduate of an approved Laboratory Assistant program

Job description

Overview

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem-solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

Benefits and Total Rewards

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program specific to the job position. Your package may include:

• Employee group benefits: Competitive coverage for employees and their families to support overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Mental, physical, and financial wellness programs, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

Accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please inquire if this position requires vaccination or immunization screening.

Status: Part Time

Shifts: Flexible Various

Additional comments: This position is for back up for sick and vacation

Number of positions: 1

Start Date: ASAP

Ready to empower healthier Canadians? Apply today!