Lab Patient Technician

LifeLabs Medical Laboratory Services; Guelph; On-site; CAD 100,000 - 125,000; Part time

Job summary

LifeLabs Medical Laboratory Services is seeking a Lab Patient Technician to join their team in Guelph. The role involves specimen collection, patient interaction, and maintaining client relationships. Ideal candidates will have a background in laboratory assistance and strong customer service skills. This part-time position offers competitive pay and opportunities for professional development.

Benefits

Health, dental, life insurance

Retirement Savings Plan

Vacation and wellness days

Employee Assistance programs

Professional development opportunities

Qualifications

• Phlebotomy experience is an asset.
• Good computer skills, at least 40 wpm typing speed.
• Excellent customer/patient service skills.

Responsibilities

• Greet patients and explain the specimen collection process.
• Perform phlebotomies and conduct special test collections.
• Enter patient demographics and prepare specimens for testing.

Skills

Customer service

Empathy

Problem-solving

Flexibility

Adaptability

Education

Graduate of an approved Laboratory Assistant program

Job description

Join to apply for the Lab Patient Technician role at LifeLabs Medical Laboratory Services

5 days ago Be among the first 25 applicants

LifeLabs Medical Laboratory Services provided pay range:

This range is provided by LifeLabs. Your actual pay will depend on your skills and experience — discuss with your recruiter for more details.

Base pay range: $24.87 / hr - $29.04 / hr

For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab and the country's largest online patient portal, with over 8 million Canadians accessing their results online. Annually, more than 112 million laboratory tests are processed through LifeLabs’ laboratories, with a team of over 6,000 passionate professionals dedicated to providing high-quality testing and results trusted by Canadians.

Behind every requisition and sample is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are central to our success. We are proud to be recognized as one of Canada's Best Employers, reflecting our commitment to core values of caring, agility, teamwork, and customer focus. We prioritize ongoing development of our diversity, equity, and inclusion (DEI) initiatives to better serve our diverse workforce and communities. We strive to act with courage and integrity, fostering an environment where everyone can be their true selves.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation. This vital role impacts patient care and our business, allowing you to see the difference you make in patients’ lives.

Status: Part-Time Float Schedule: Shifts between Mon - Fri, 6:45 am - 5:45 pm. Additional requirements: This is a part-time float position covering Guelph and Fergus areas. Shifts will vary from opening to closing, with rotational Saturdays. Times and locations depend on operational needs. Number of Positions: 1. Start Date: ASAP.

This vacancy is for an existing position.

Your Responsibilities Will Include

• Greet and gather required information from patients, explain the specimen collection process, and ensure test protocols are followed.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Conduct special test collections, such as drug screens, paternity tests, and clinical trials, with proper documentation.
• Maintain client relationships, respond to inquiries, and follow up on requests.
• Enter patient demographics and requisition information accurately.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• Good computer skills, with at least 40 wpm typing speed.
• Excellent customer/patient service skills, even under stress.
• Strong empathy, flexibility, adaptability, and problem-solving skills.
• Ability to maintain strict patient privacy and confidentiality.

LifeLabs’ compensation is based on role, skills, effort, responsibility, and working conditions, regardless of gender, race, ethnicity, beliefs, age, or personal characteristics. Pay programs are communicated transparently.

We offer resources, development opportunities, and a supportive environment to help our team thrive, including:

• Employee benefits: health, dental, life insurance.
• Retirement Savings Plan.
• Vacation and wellness days.
• Wellness and giving programs, including Employee Assistance and financial planning.
• Professional development, membership reimbursements, discounts, and more.

In accordance with applicable Accessibility Policies and Acts, accommodations are available upon request. Contact your recruiter or email [email protected] for assistance.

Vaccinations are encouraged; some roles may require immunization or screening based on regulations or employer policies. Confirm if this applies to the position.

Ready to empower healthier Canadians? Apply today!