Lab Inventory Support Specialist

ciena; Ottawa; On-site; CAD 33,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) (USA) & DCPP (Canada) with  em

Job summary

Ciena in Ottawa is seeking an inventory support associate to help maintain accurate stock records and support engineering labs. You will manage deliveries, track assets in the GEMS system, and coordinate shipping with the logistics team, ensuring proper documentation and compliance.

You will use hand-held scanners, conduct periodic audits, and keep the lab and stockrooms organized. This role emphasizes accuracy, teamwork, and adaptability in a fast-paced environment.

Qualifications

• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Familiarity with Windows operating systems.
• Ability to work independently and manage daily tasks.
• Detail oriented and customer focused.
• Strong teamwork and initiative.
• Good organizational skills.
• Willing to work overtime as needed.

Responsibilities

• Support lab stockrooms and maintain inventory control records.
• Record deliveries, purchases, shipments, loans, and disposals in GEMS.
• Coordinate shipping of equipment with logistics; marshal, scan, pack, and complete paperwork.
• Receive delivered equipment; verify against purchase orders.
• Update inventory databases using hand-held scanners.
• Conduct periodic physical inventory audits.
• Use Jira to monitor and complete tasks.
• Maintain lab, stockroom, and receiving areas.
• Maintain labeling systems for equipment and locations.
• Monitor and resolve inventory noncompliance reports.
• Perform other duties as assigned.

Skills

MS Office

Windows OS

Independent worker

Detail orientation

Customer focus

Team player

Organization

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

The Lab Management team is looking for an energetic individual to provide inventory support services to assist in supporting Ciena's engineering activities within the R&D product development labs.

Responsibilities include:

• Supporting the lab stockrooms and maintaining accurate inventory control records
• Use of our in-house inventory tracking system (GEMS) to record incoming deliveries, purchases, shipments, equipment loans and movement, and asset disposals as per defined processes
• Co-ordinate Shipping of equipment and materials as requested including marshalling, scanning, packing, and filling out shipping paperwork in co-operation with the logistics team.
• Receive delivered telecom equipment, supplies, and materials using the GEMS database. Confirms that delivered goods match purchase order specifications of quantity, condition and model number.
• Following generated reports, update inventory control databases with current information using hand-held barcode scanners
• Conduct periodic physical inventory audits of Optical systems and lab equipment
• Use of the Jira tracking system to monitor and complete all assigned jobs and requests
• Maintains organization of the lab, stockroom, and receiving areas to ensure efficient and proper storage and handling of all equipment
• Maintains labelling systems for all Lab equipment and locations.
• Monitor and resolve all inventory noncompliance reports
• Perform other duties and responsibilities as assigned

Desired Skills and Qualifications:

• Working knowledge of Microsoft Office Apps (Excel, Outlook, Word)
• Knowledge of Windows operating systems
• Able to work independently to complete daily tasks/priorities
• Detail oriented, Customer oriented
• Strong team player, Strong Initiative
• Strong organizational skills
• Willing to work overtime as needed

Pay Range:

The hourly pay range for this position is C$24.37/hr - C$30.89/hr.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.