Lab Front Desk & Customer Care Specialist

The Jean Coutu Group; Edmundston; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Fun environment

Knowledge development

Flexible hours

Competitive benefits

Job summary

The Jean Coutu Group is seeking a customer-focused team member in Edmundston, NB. You will be the primary contact with customers, handling requests within legal limits and maintaining strict confidentiality.

Additional duties include phone follow-ups and restocking merchandise displays to keep the store welcoming and organized. The ideal candidate is confidential, curious, a team player, empathetic and friendly, with flexible hours and a commitment to excellent service in a collaborative work

Qualifications

• Customer service experience is preferred.
• Ability to work well in a team and maintain confidentiality.

Responsibilities

• Be the primary contact with customers; confidentiality, empathy, and professionalism are essential.
• Respond to customer requests within legal limits and respect confidentiality of disclosed information.
• Perform phone call follow-ups.
• Restock merchandise displays.

Skills

Customer service

Team player

Empathetic

Job description

The Jean Coutu Group is seeking a customer-focused team member in Edmundston, NB. You will be the primary contact with customers, handling requests within legal limits and maintaining strict confidentiality.

Additional duties include phone follow-ups and restocking merchandise displays to keep the store welcoming and organized. The ideal candidate is confidential, curious, a team player, empathetic and friendly, with flexible hours and a commitment to excellent service in a collaborative work