Lab Front Desk & Customer Care Specialist

The Jean Coutu Group; Beloeil; On-site; CAD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible hours

Competitive salary and benefits

Career development opportunities

Job summary

The Jean Coutu Group in Beloeil, QC is seeking a customer-service oriented employee to be the primary contact with customers, handling requests within legal limits and maintaining confidentiality. You will also manage follow-up calls and restock merchandise displays to keep the store welcoming and organized.

We value confidentiality, curiosity, teamwork, and empathy. The role offers 35 hours per week or more, a French-language proficiency requirement, and a friendly, collaborative environment

Qualifications

• Confidential, curious and loves to learn.
• Team player.
• Empathetic and friendly.

Responsibilities

• Be the primary contact with customers; confidentiality, empathy and professionalism are essential.
• Respond to customer requests within the legal limits applicable to the position while respecting confidentiality of disclosed information.
• Do the phone calls follow-up.
• Restock merchandise displays.

Skills

Customer service

Empathy

Teamwork

Curiosity

Confidentiality

Job description

The Jean Coutu Group in Beloeil, QC is seeking a customer-service oriented employee to be the primary contact with customers, handling requests within legal limits and maintaining confidentiality. You will also manage follow-up calls and restock merchandise displays to keep the store welcoming and organized.

We value confidentiality, curiosity, teamwork, and empathy. The role offers 35 hours per week or more, a French-language proficiency requirement, and a friendly, collaborative environment