Lab Customer Care Specialist — Flexible Hours

The Jean Coutu Group; Sainte-Julie; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible hours

Development opportunities

Competitive salary and benefits

Job summary

The Jean Coutu Group in Sainte-Julie, QC is seeking a customer-focused team member to be the main contact for shoppers, handling inquiries with confidentiality and professionalism. You will support neighbors with a friendly, empathetic approach and help maintain a well-stocked, organized store environment.

The role emphasizes teamwork, ongoing learning, and flexible hours to support a healthy work-life balance. A competitive salary and benefits package accompany this opportunity.

Qualifications

• Confidential, curious and loves to learn; team oriented and empathetic.
• Fluent in French with very good knowledge.
• Ability to maintain confidentiality and professionalism in customer interactions.

Responsibilities

• Be the primary contact with customers and handle inquiries.
• Respond to customer requests within legal limits and confidentiality rules.
• Perform phone call follow-ups with customers.
• Restock merchandise displays.

Skills

Confidentiality

Curiosity

Team player

Empathy

French language (Very good)

Job description

The Jean Coutu Group in Sainte-Julie, QC is seeking a customer-focused team member to be the main contact for shoppers, handling inquiries with confidentiality and professionalism. You will support neighbors with a friendly, empathetic approach and help maintain a well-stocked, organized store environment.

The role emphasizes teamwork, ongoing learning, and flexible hours to support a healthy work-life balance. A competitive salary and benefits package accompany this opportunity.