Customer Care Specialist: Flexible Hours & Growth

The Jean Coutu Group; Montreal; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible hours

Collaborative work environment

Opportunity to develop knowledge

Competitive salary and benefits

Job summary

The Jean Coutu Group is seeking a customer-focused team member in Montreal to be the primary contact with customers, ensuring confidentiality and professionalism. You will respond to requests within legal limits and perform follow-ups on phone calls while keeping displays well-stocked.

Flexible hours offer a better work/life balance and a collaborative environment. Enjoy 35 hours or more per week and opportunities to learn and grow within a supportive team.

Qualifications

• Be the primary contact with customers, maintaining confidentiality and professionalism.
• Respond to customer requests within legal limits while protecting confidentiality.
• Handle phone call follow-ups and keep displays stocked.

Responsibilities

• be the primary contact with customers; your confidentiality, empathy and professionalism will be put to good use;
• respond to customer requests within the legal limits applicable to the position while respecting the confidentiality of disclosed information;
• do the phone calls follow-up;
• restock merchandise displays.

Skills

Confidentiality

Curious mindset

Team player

Empathy

Friendliness

Job description

The Jean Coutu Group is seeking a customer-focused team member in Montreal to be the primary contact with customers, ensuring confidentiality and professionalism. You will respond to requests within legal limits and perform follow-ups on phone calls while keeping displays well-stocked.

Flexible hours offer a better work/life balance and a collaborative environment. Enjoy 35 hours or more per week and opportunities to learn and grow within a supportive team.