Lab Assistant - #2024-9468 (reqID)

Dynacare; Belleville; On-site; CAD 40,000 - 55,000; Full time

Job summary

Dynacare is seeking a Laboratory Assistant in Belleville, Ontario. In this permanent full-time role, you will process laboratory specimens and provide exceptional customer service, ensuring a positive patient experience. Join a top employer committed to health and wellness solutions and grow your career with us.

Benefits

Comprehensive health and wellness benefits

RRSP matching benefits

Employee stock purchase program

Collaborative and diverse workforce

Qualifications

• Completed Secondary School and a Laboratory Assistant training program.
• Specialized training in phlebotomy required.
• Ability to manage anxious patients with a calm manner.

Responsibilities

• Process blood samples and other laboratory specimens.
• Provide excellent customer service to patients.
• Ensure compliance with quality metrics and protocols.

Skills

Customer-focused

Detail-oriented

Skilled in phlebotomy

Proficiency in English

Education

Completed Secondary School

Laboratory Assistant training program or Medical Lab Assistance course

Job description

Position at Dynacare: Laboratory Assistant

Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes so you can do your best work, make a meaningful impact, and grow professionally.

Are YOU our next Laboratory Assistant? As a Laboratory Assistant, you will be responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately and promptly. You will also play a vital role in providing excellent customer service to ensure the best possible patient experience. Handling stressful situations with empathy, care, and kindness is essential, as testing results can be critical for patients. Your role will help make a positive impact on their lives.

This is a permanent full-time position, working Monday to Saturday, between 7:45 am and 4:15 pm. The role is located in Belleville, Ontario, at our Laboratory and Health Services Center. Internal applications are due by April 21, 2024.

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities.
• Access a comprehensive health and wellness benefits program supporting you and your loved ones.
• Grow and thrive with a dynamic, successful company through internal mobility opportunities.
• Invest in your future with RRSP matching benefits and an employee stock purchase program.
• Experience a collaborative, diverse workforce that values dignity and respect for all.

How YOU will make a difference:

• Create an exceptional customer experience that engages individuals with our products and services.
• Accurately enter patient and test information for Ministry of Health requisitions.
• Obtain quality blood samples and other specimens from patients using skilled venipuncture techniques, performed in alignment with Dynacare’s mission and values.
• Sort and direct specimens, perform ECGs, Holter monitor hookups, paternity tests, urine, drug, and breath alcohol collections.
• Ensure specimens and documentation are completed per SOPs and ready for data entry and transportation, following protocols for handling suitable and unsuitable samples.
• Maintain confidentiality and contribute to meeting quality metrics, regulatory compliance, and quality indicators.

What YOU bring to the role:

• Completed Secondary School and a Laboratory Assistant training program or Medical Lab Assistance course with specialized training in phlebotomy.
• Customer-focused with a genuine concern for patients’ health.
• Skilled in phlebotomy, capable of managing anxious patients with a calm and reassuring manner.
• Ability to prioritize and self-manage in a deadline-driven environment.
• Extremely detail-oriented.
• Proficiency in English, both written and verbal, to communicate instructions clearly and effectively to patients.

If you are passionate about supporting healthy lives with commitment and care, please apply today. Join Dynacare, a "Top Employer" for many years, and a great place to work. We are committed to hiring the best people and supporting your career journey in health and wellness solutions. We look forward to welcoming you to our team and helping you grow professionally as part of Canada’s health and wellness leader.