Lab Assistant

Dynacare; Ottawa; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Health and wellness benefits

RRSP match benefits

Employee stock purchase program

Top Employer recognition

Internal mobility opportunities

Job summary

Dynacare in Ottawa is seeking a Laboratory Assistant - FLOAT to collect quality blood samples and conduct patient tests in a fast-paced environment. You’ll support the team, deliver excellent patient experiences, and help maintain quality metrics.

Shift is day-based, with opportunities across multiple local locations. Ideal candidates have a lab assistant background, phlebotomy training, strong English communication, and a patient-focused approach.

Qualifications

• Completed secondary school and a Laboratory Assistant training program or Medical Lab Assistant course with phlebotomy training.
• Customer-focused with genuine care for patient health and experience.
• Strong phlebotomy skills and ability to calm anxious patients.
• Attention to detail and ability to meet deadlines.
• Proficiency in English, written and verbal.

Responsibilities

• Obtain quality blood samples and specimens from patients following SOPs.
• Enter patient and test information accurately for requisitions.
• Perform venipuncture and related specimen collections.
• Sort and steer specimens and perform ECGs/Holter hookups as required.
• Maintain confidentiality and support quality metrics and regulatory compliance.

Skills

Phlebotomy

Customer focus

Detail oriented

English proficiency

Education

Secondary School completed

Laboratory Assistant training program/Medical Lab Assistant course

MLPAO/CSMLS certification recommended

Job description

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant - FLOAT, you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s mission and values. Working as part of a team, you are assisting in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness.

Status: Contract, Full-Time, 12 months (Guaranteed 35 hours per week)

Shift: Day Shifts, Monday – Saturday, between the hours of 6:45 am - 5:30 pm

Float Locations: Kakulu Rd, Kanata, Ottawa, Arnprior, Carleton Place, Bayshore, Barrhaven and Renfrew

Vacancy Type: Existing

Number of positions: 1

Start Date: ASAP

Internal Posting Deadline: Internal application to be received no later than October 29, 2026

Why Dynacare Is An Amazing Place For YOU

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU Will Make a Difference

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU Bring To The Role

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients
• MLPAO/CSMLS Certification is strongly recommended

Pay rate: $21.00-$24.75 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

We use artificial intelligence (AI) tools to support aspects of our recruitment process, including application screening and candidate matching. These tools are designed to assist our team in reviewing applications more efficiently. All hiring decisions are made by our recruitment and hiring teams, with human judgment applied at every stage.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.