Lab Assistant

Dynacare; Markham; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Laboratory Assistant to join their team. In this impactful role, you will process blood samples and provide exceptional customer service to ensure a positive patient experience. With a focus on empathy and care, you will contribute to critical testing processes that can significantly affect patients' lives. This is a fantastic opportunity to grow your career in a supportive environment that values your contributions and prioritizes health and wellness solutions. If you are passionate about making a difference in people's lives, this role is perfect for you.

Benefits

Health and wellness benefits program

RRSP match benefits

Employee stock purchase program

Collaborative and diverse workforce

Internal mobility opportunities

Qualifications

• Completed Secondary School and specialized training in phlebotomy.
• Customer-focused with genuine care for patient health.
• Proficient in English for clear communication with patients.

Responsibilities

• Process blood samples and laboratory specimens accurately.
• Create a best-in-class customer experience for patients.
• Ensure compliance with quality metrics and protocols.

Skills

Phlebotomy

Customer Service

Data Entry

Attention to Detail

Education

Secondary School Diploma

Laboratory Assistant Training

Medical Lab Assistance Course

Job description

Job Posting:Laboratory Assistant

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, andthrive.

Are YOU our next Laboratory Assistant?

As aLaboratory Assistant (float),you are responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately – all in a timely manner.You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives.

These are 3 permanent full time positions working Monday to Sunday, between the hours of 7:00 am – 6:00 pm in our Laboratory and Health Services Center (LHSC) locations, within the Pickering, Whitby, Markham, and Scarborough area.Guaranteed 25 hours per week.

Internal application must be received no later than October 15, 2024.

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role:

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.