Lab Admin/System Engineer

Atlantis IT Group; Markham; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Mid-Senior level IT professional to join their team in Markham. This role involves hands-on responsibilities such as building and configuring servers, troubleshooting hardware issues, and ensuring the quality of installations. The ideal candidate will have a solid foundation in electronics, a knack for problem-solving, and the ability to engage effectively with customers. If you're ready to work in a fast-paced environment with a focus on teamwork and communication, this opportunity could be your next career move. Join a dynamic team and contribute to exciting projects in the IT services sector!

Qualifications

• Minimum high school diploma required; electronics degree preferred.
• 3 to 5 years of relevant industry experience needed.

Responsibilities

• Rack, build, cable, configure, and provision Intel and AMD Servers.
• Troubleshoot and perform quality assurance of server hardware.

Skills

Hardware Setup and Configuration

Operating System Installation

Basic PC Issue Triage

Cabling Knowledge

Troubleshooting Skills

Customer Engagement

Education

High School Diploma

Electronics Degree (2 years)

Tools

Cisco Layer 2 Networking Equipment

Windows Server

Linux

Unix

Job description

Must have skills

Responsibilities:

1. Rack, build, cable, configure, and provision Intel and AMD Servers
2. Rack, cable, and deploy Cisco layer 2 networking equipment
3. Troubleshoot, test, and perform quality assurance of server hardware
4. Professionally resolve hardware issues via trouble ticket

Desired experience:

1. Operating System Installation – Windows Server, Linux, Unix
2. Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mapping and ability to know the differences and purposes behind each cable type
3. Understanding of basic hardware troubleshooting and applying logical methods of resolution
4. Rack, cable, and deploy Cisco Layer 2 networking equipment a plus
5. Experience with RAID levels is a plus
6. Web Server and Database installation experience a plus
7. Must be able to work in this country without sponsorship
8. Must be willing to learn quickly, multitask, and work in a fast-paced environment

Shift Time: Evening Shift

Qualifications:

High school pass out – Minimum

Technical Experience:

Should know basic computer hardware asset knowledge

Technical Capabilities:

1. HW setup and config
2. Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements (e.g., external monitors, keyboard, mouse, Bluetooth headset, dock, etc.)
3. Software Installation, Updates
4. Ability to install an Operating system, BIOS, driver updates, and identify version information
5. Basic PC issue triage
6. Ability to identify common OC issues (e.g., blue screens, hangs, etc.) and work with issue tracking systems to record issues, search for other instances of similar failure mechanisms, and apply workarounds (e.g., load specific driver version, apply OS update)
7. Test Plan execution and optimization for efficiency
8. Ability to read a test plan definition and optimize test execution (e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc.)
9. Ability to execute a manual test plan script (e.g., boot system, run a batch file, open Chrome/browse website list) and report subjective user experience criteria (e.g., perceived fan noise, system touch temperature, snappy vs sluggish responsiveness)

Leadership Capabilities:

1. Engages well with customers and partners while navigating through potential roadblocks
2. Effective with executive communication and building respect
3. Works cross-functionally across groups to quickly resolve issues that arise from testing

Education and Experience:

1. Electronics and Experience (2 years degree) – required
2. 3 to 5 yrs of relevant industry experience
3. Strong analysis and problem-solving skills
4. Team player with good communication skills
5. Prior experience with client PC testing, diagnostic, and debug preferred

Note: It is for Evening Shift and 5 days work from office compulsory, Location MCNabb.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting