L&D Designer/Developer

ProViso Staffing; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A staffing agency in Toronto is seeking a Learning Consultant II for a long-term contract to lead and consult on significant learning and development projects. The ideal candidate will have a solid background in learning consultation, vendor relations, and experience in retail banking. Exceptional communication skills and the ability to interact closely with stakeholders are essential in this demanding yet rewarding role.

Qualifications

• 4 years of experience in a learning-based role.
• Experience with retail and branch projects supporting stakeholders.
• Strong communication skills for stakeholder interaction.

Responsibilities

• Leads end-to-end learning and development projects.
• Manages relationships with multiple business partners.
• Conducts comprehensive learning needs analyses.

Skills

Learning consultation experience

Vendor relations experience

Negotiation skills

Ability to build strong relationships

Learning solutions experience

On-boarding experience

Compliance experience

Project work experience

Adult learning principles experience

MS Office Suite experience

Intermediate Excel experience – pivot tables

Education

Post secondary education, adult learning certification

Job description

Story Behind The Need:

• Reason for request/why opened: embarking on transformation on the learning programs; 6 earning journeys need to be rebuilt.
• Scope of Project: rebuilding learning journeys – large scale project.
• Team Size/Culture: HM and 2 ppl in this role working with other stakeholders.

Candidate Profile Details:

• Degree/Certifications Required: post secondary, adult learning certification.
• Years of Overall Experience: 4 years of learning based role.
• Ideal Candidate Background: learning end to end projects – creation – retail and branch exp, supported learning, learning role in the business, supporting stakeholders groups, have supported an insurance business or wealth management.
• How will performance be measured: quality of work, deliverables, “how behaviors”, fundamentals – on time on budget.
• Stakeholders interaction – yes – 100% – communication.
• Selling Points of Position (CVP): great work that they are resetting and what learning means to in the branch setting, learning design, working with Client colleagues, demanding work but rewarding and the team is great here.

Summary Of Day-To-Day Responsibilities:

• Leads, and/or consults on L&D projects end to end, generally significant in scope for business specific programs.

Candidate Profile Details:

• Years of experience: 3+ years minimum.
• Reason for request/why opened: new position.
• Interaction with Stakeholders: Vast majority of the time.
• Team Size: Medium scale team.
• Project: Transformation Project.
• Selling Point of the position: Long term contract.
• How will performance be measured: Deliverables and deadlines being met, etc.
• Best vs Average Candidate: Former learning consultation experience is essential.

Summary Of Day-To-Day Responsibilities:

• Leads, and/or consults on L&D projects end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs, conducting, high quality needs assessments to enable learning solution recommendations, and delivering end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations.
• The Learning Consultant II works collaboratively with Business Partners and other stakeholders to support achievement of business strategic priorities and provides learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
• Manages L&D projects from end to end, generally significant in scope for business specific programs, or moderate in scope for multi-business and/or smaller enterprise level programs.
• Experienced consultant role; manages relationships with multiple business partners, and functional experts and makes appropriate recommendations aligned to business and/or organizational needs.
• Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions.
• Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and Client metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers; Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement.
• Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations.
• Conducts comprehensive learning needs analyses for more complex business specific projects, multi-business and/or smaller enterprise level projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions.
• Consistently builds out own learning consulting and design capability to support a learning center of expertise; provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build; champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions; partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive train the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable.
• Establishes and manages L&D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations.
• Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times.

Must-Have Hard Skills:

• Learning consultation experience
• Vendor relations experience
• Negotiation skills
• Ability to build strong relationships
• Learning solutions experience
• On-boarding experience
• Compliance experience
• Project work experience
• Adult learning principles experience
• MS Office Suite experience
• Intermediate Excel experience – pivot tables
• Learning solutions
• Adult learning
• Onboarding/ programming within branch
• Vendor piece
• Programs are complex and large
• Effectively manages

Nice-To-Have:

• Banking experience
• Retail Banking experience

Job Details

13589

Contract

2 year

Toronto

55.00 CAD

Recruiter

Jashan Kaur

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