KUBOTA Sales & Service Administrator

Fredericton Convention Centre; Fredericton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A growing company in equipment sales and service is seeking a KUBOTA Sales & Service Administrator in Fredericton, NB. The ideal candidate should excel in customer service and communication, while having proficiency in Microsoft Office. Responsibilities include scheduling service calls, assisting sales, and maintaining customer information. Benefits include extended health care, dental care, and paid time off.

Benefits

Extended Health Care

Dental Care (Basic & Major)

Vision Care

RRSP Employer Match

Paid Time Off

Wellness Reimbursement

Paid training

Qualifications

• Excellent customer service and communication skills, with a desire and motivation to perform independently.
• Effective time management skills.
• Advanced skills in Microsoft Office, including Excel and Word are a necessity.
• Service Advisor Experience will be considered an Asset.

Responsibilities

• Providing equipment and warranty information to customers with new equipment purchases.
• Assisting Sales personnel with sales deals and contracts.
• Scheduling service calls for Field Service technicians.
• Launching a new Field Service dispatch process which requires extensive cold calls to build the customer base.
• Assisting with the implementation and maintenance of appointment scheduling software.
• Participation on the Branch Safety committee and preparing minutes for Branch meetings.

Skills

Customer service skills

Communication skills

Effective time management

Microsoft Office (Excel, Word)

Job description

Overview

Bayview Kubota is currently hiring the position of KUBOTA Sales & Service Administrator, which will be based out of our Fredericton, New Brunswick location. The Bayview Group of companies are proud to represent both Kubota and Kenworth as well as many reputable short lines under the Bayview Kubota and Bayview Kenworth names. The Kubota Sales & Service Administrator will support four (4) Bayview Kubota locations, including Fredericton, Woodstock, Miramichi, and Bathurst.

If you are a dynamic, energetic person, looking for a change or move to advance in a “career” with a growing company, we would like to hear from you. This is a diverse position, working closely with the Kubota Sales and Service divisions.

Responsibilities

• Providing equipment and warranty information to customers with new Equipment purchases
• Assisting Sales personnel with Sales deals and contracts
• Scheduling service calls for Field Service technicians
• Launching a NEW Field Service dispatch process which requires extensive cold calls to build the customer base for the Field Service route. Includes handling warranty recalls and campaigns for Bayview customers.
• Assisting with the implementation and maintenance of appointment scheduling software
• Other Administrative duties will include participation on Branch Safety committee, preparing minutes for Branch meetings, overseeing Kubota Dealer software and training, assisting with travel arrangements and expense reports, etc.

Qualifications

• The ideal candidate will have excellent customer service and communication skills, with a desire and motivation to perform independently.
• Effective time management
• Advanced skills in Microsoft Office, including EXCEL and Word are a necessity
• Service Advisor Experience will be considered an Asset.

Benefits

• Extended Health Care
• Dental Care (Basic & Major)
• Vision Care
• RRSP Employer Match
• Paid Time Off
• Wellness Reimbursement
• Paid training

If you are a team player with a desire to represent the most reputable brands in the industry, we would love to hear from you.