Knowledge Mobilization Lead, NORC Innovation Centre

University Health Network; Toronto; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading health organization is seeking a Knowledge Mobilization Lead to drive the implementation of the NORC model. This hybrid role involves collaborating with diverse stakeholders to enhance program communication and capacity-building initiatives, aimed at transforming complex health concepts into accessible information. Ideal candidates will possess a Master's degree and extensive experience in knowledge mobilization across sectors.

Benefits

Competitive offer packages

Access to Healthcare of Ontario Pension Plan (HOOPP)

Flexible work environment

Multiple corporate discounts

Qualifications

• 5+ years experience in knowledge mobilization or related role.
• Experience managing complex projects.
• Knowledge of Ontario’s health system.

Responsibilities

• Lead development and rollout of NORC Implementation Toolkit.
• Develop engaging materials for diverse stakeholders.
• Deliver training initiatives and maintain practical resources.

Skills

Knowledge Mobilization

Stakeholder Engagement

Project Management

Facilitation

Education

Master’s degree in a relevant field

Tools

Mailchimp

WordPress

Mighty Networks

Job description

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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union

Number of vacancies: 1

Site: NORC Innovation Centre

Department: NORC

Reports to: Director, Strategy & Operations

Hours: 37.5 hours per week

Status: Temporary Full- Time (Up to 2 Years, contingent upon funding)

Closing Date: June 20, 2025

Position Summary

The Knowledge Mobilization (KM) Lead plays a key role in translating complex system change concepts and program information into clear, accessible formats for a wide range of stakeholders. This position supports the implementation and communication of the NORC model and advances the mission of the NORC Innovation Centre. This is a hybrid role, with weekly in-office meetings and occasional off-site presentations required.

Duties

Product Development

• Lead the refinement, structuring, and rollout of the NORC Implementation Toolkit, ensuring it is accessible, actionable, and aligned with user needs
• Develop and facilitate a community of practice to support the spread of the UHN NORC Program model
• Oversee the redevelopment of NIC’s website, working with a web development firm to shape content and structure that reflect its role as a centre for learning and innovation
• Develop engaging, accessible materials (e.g., guides, presentations, brochures) tailored to diverse stakeholders such as government, housing partners, community agencies, and older adults
  
  
  

Knowledge Exchange & Capacity Building

• Work with the NIC team to deliver training initiatives that build NORC program implementation capacity—including communities of practice, workshops, and webinars
• Apply adult learning principles, develop training content, and use facilitation techniques to engage a range of audiences
• Maintain a centralized repository of practical resources, tools, and lessons learned
  
  
  

Communications

• Develop audience-specific messaging across stakeholder groups, ensuring clarity, consistency, and relevance
• Support engagement through social media, website, and newsletter content
• Create written and visual content that highlights NIC’s work and impact in communities
• Identify and help coordinate speaking opportunities for NIC team
• Work with UHN Communications on media requests and external engagement
  
  
  

Qualifications

• Master’s degree in a relevant field or equivalent combination of education and experience
• 5+ years experience in knowledge mobilization or a related role
• A proven track record in knowledge mobilization across multiple sectors (health, policy, community)
• Experience managing complex projects (e.g., toolkits, website redesigns, capacity-building programs)
• Strong facilitation and stakeholder engagement experience, particularly in multi-stakeholder environments
• Knowledge of Ontario’s health system and policy context
• Demonstrated experience designing and delivering adult learning initiatives (e.g., workshops, training programs, communities of practice)
• Ability to produce accessible knowledge and communications products (e.g., toolkits, infographics, plain-language guides, photos)
• Strong project management skills and ability to meet deadlines
• Proficiency with digital engagement tools (e.g., Mailchimp, Mighty Networks, WordPress)
• Experience designing and implementing evaluation strategies to measure KM impact
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education

• Industries

  Hospitals and Health Care

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