Kitchen Shift Supervisor

The Sweet Potato Head Office; Toronto; On-site; CAD 42,000 - 62,000; Full time

Job summary

The Sweet Potato is seeking a Kitchen Shift Supervisor to oversee production of all prepared foods, support the Head Chef, and maintain department standards in a fast-paced kitchen environment in Toronto. You will ensure quality, manage inventories, and assist with ordering when needed.

Applicants should have 2+ years in a commercial kitchen with some leadership, knife skills, and solid knowledge of kitchen equipment.

Qualifications

• 2+ years in a commercial kitchen with leadership experience.
• Proficient knife skills and safe food handling.
• Experience operating kitchen equipment and managing tasks.

Responsibilities

• Oversee production of all prepared foods to meet quality standards.
• Maintain department sanitary conditions and proper storage protocols.
• Supervise the team when Head Chef is unavailable.
• Assist with inventory counts and ordering as needed.
• Support customer service and uphold company standards.

Skills

Knife skills

Kitchen equipment operation

Detail-oriented

Leadership

Job description

Job purpose:

The Kitchen Shift Supervisor is responsible for the production of all prepared foods that are sold at The Sweet Potato. The Kitchen Shift Supervisor is required to participate in creating delicious, attractive products and maintaining the department retail floor areas, while participating in maintenance of the department. They will also be responsible for overseeing production when the Head Chef is not available.

Responsibilities:

The following is a list of the essential duties and responsibilities of this role. The tasks and time spent performing each task may vary as business needs require. The Sweet Potato maintains the right to modify job duties and responsibilities at its discretion.

Food Preparation

• Prepare consistent and high quality offerings that meet quality standards.




• Ensure that production schedules are being completed in a timely manner.




• Ensure that the prepared foods fridge is stocked fully to give a feeling of abundance.




• Ensure that all products are in sellable condition and meet quality standards.




• Ensure that waste & kitchen transfers are being recorded in accordance with department policy.




• Oversee proper rotation and dating of prepared food items to ensure freshness.




• Able to supervise the team when the Head Chef is not available.




• Assist Head Chef with inventory counts and ordering when needed.

Department Maintenance

• Ensures that department signage is put up and taken down as needed.




• Ensure kitchen, case and food storage areas are maintained in sanitary, orderly condition meeting Department and Toronto Public Health Department Standards.




• Ensure proper rotation, storage, and labelling protocols for all kitchen products and ingredients.




• Ensure that unsellable items are properly recorded and disposed of.




• Maintain department equipment in working order; Advise Kitchen Manager of equipment repair and/or replacement needs.




• Participate in departmental and store deep cleans as requested.

Customer Service

• Knows and adheres to The Sweet Potato’s expectations for external and internal customer service as outlined in Employee Handbook.




• Offer product samples and suggestions for purchase and preparation in a friendly, courteous manner.




• Recognize and act on opportunities to make a customer’s day or to make it right with complaints.




• Answer and route phone calls, take and route messages as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiencies:

• Knife skills




• Knowledge of proper operation of kitchen equipment, including knife skills, small/large appliances




• Detail-oriented; strong initiative and follow-through; ability to handle multiple tasks simultaneously; ability to set priorities; solid judgment

Education/Experience:

• 2+ years experience working in a commercial kitchen environment, including some leadership.

Working Conditions

• Indoor commercial production kitchen environment, lifting up to 50 lbs




• Active work environment 100% of time




• Hot and cold environments