kitchen manager

Tim Hortons; Northwestern Ontario; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee shop and fast food outlet is seeking a Food Service Supervisor in Northwestern Ontario. The role involves supervising food preparation staff, ensuring quality control, and managing service schedules to deliver excellent customer satisfaction. Candidates must have a secondary school graduation certificate and experience in the food service industry.

Qualifications

• 1-2 years of experience in food service supervision needed.
• Must be able to train staff in duties and ensure compliance with standards.
• Strong interpersonal and organizational skills required.

Responsibilities

• Supervise and co-ordinate activities of staff in food preparation.
• Establish work schedules and manage food quality standards.
• Address customer complaints and maintain stock records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate
• Odours

Work setting

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• Kitchen and food service helpers

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years