Kitchen Engagement Coordinator

BB4CK; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health and dental coverage

RRSP matching

Paid vacation

Professional development support

Parking

Job summary

BB4CK in Calgary is hiring a Kitchen Engagement Coordinator to support daily lunch production and foster a welcoming, inclusive kitchen culture. You will build relationships with volunteers, ensure safe operations under AHS guidelines, and help maintain engaging community programs across BB4CK’s kitchen and volunteer teams.

The role is full-time in the central kitchen, with a 40-hour workweek and weekend shifts as needed. Training and team collaboration are emphasized.

Qualifications

• 2–4 years of experience in kitchen operations, volunteer coordination, community programming, or related field.
• Experience supporting diverse groups of volunteers or community members.
• Valid Food Safety Certification, or willingness to obtain it shortly after hire.
• Experience in a safety-focused environment, hospitality, or non-profit work is an asset.
• Group facilitation experience is an asset.
• Comfortable learning digital tools and using basic systems to maintain accurate records and support operations.
• Experience with volunteer management software is an asset.

Responsibilities

• Build strong, respectful relationships with volunteers, fostering belonging and shared purpose.
• Welcome, orient, and support volunteers through daily tasks, ensuring clarity and confidence.
• Communicate inclusively and in keeping with BB4CK’s principles.
• Identify and elevate volunteer needs or concerns to the Team Lead or Volunteer Engagement Team.
• Support volunteer recognition efforts within the kitchen environment.
• Coordinate volunteer workflows, food prep, assembly, and clean-up.
• Maintain safe and organized workspaces per BB4CK kitchen standards and Alberta Health Services requirements.
• Reinforce safe food-handling procedures, storage practices, and daily temperature checks.
• Assist with stock rotation, deliveries, equipment care, and ongoing operational improvements.
• Lead and maintain assigned operational areas, making day-to-day adjustments within frameworks.
• Provide occasional support with delivery of lunches.
• Maintain records, including volunteer attendance, shift notes, and kitchen logs.
• Communicate with volunteers and team members via email, Teams, and systems.
• Contribute to updates of kitchen processes, tools, and documentation.

Skills

Volunteer coordination

Kitchen operations

Community programming

Hospitality

Education

Food Safety Certification

Tools

Volunteer management software

Job description

Join Us in Making a Difference, One Lunch at a Time!

Do you enjoy working in a community-focused kitchen and helping volunteers feel welcome and confident in their roles?

BB4CK is seeking a warm, adaptable Kitchen Engagement Coordinator to join our team in a permanent, full-time role (40 hours per week).

In this hands-on role, you'll support the daily production of nutritious lunches for kids across Calgary and help create an inclusive environment where volunteers can contribute meaningfully.

If you bring compassion, collaboration, and a commitment to BB4CK’s values, we'd love to hear from you.

About Us

Brown Bagging for Calgary's Kids (BB4CK) is a community-funded non-profit organization that has been working for 35 years to make sure kids across Calgary have access to the food they need.

Together with the BB4CK community — donors, volunteers, school staff, and partners — we care for kids and families year-round. We work across the food insecurity spectrum by preparing and delivering lunches to children in schools and summer camps, offering families a dignified choice through grocery cards, and advocating for systemic change in Calgary's emergency food sector.

Our vision: A future where communities ensure no kids go hungry.

Our mission: Connect and inspire people to take meaningful action to feed and care for kids.

Position Overview

The Kitchen Engagement Coordinator plays a vital role in fostering a welcoming, inclusive, and principle-aligned environment in the BB4CK Central Kitchen. This role supports the daily operations of the lunch program by building strong relationships with volunteers, ensuring safe, efficient kitchen operations, and fostering a sense of community and purpose.

The KEC helps volunteers feel supported, prepared, and connected to BB4CK’s vision while contributing to producing and distributing nutritious lunches for kids across Calgary. The role works closely with the Central Kitchen Team, Volunteer Engagement Team, and other internal partners to support food safety, efficient workflows, and positive volunteer experiences. Kitchen practices are guided by BB4CK standards and Alberta Health Services (AHS) requirements.

Key Responsibilities

Volunteer Coordination & Support

• Build strong, respectful relationships with volunteers, fostering a sense of belonging and shared purpose.
• Welcome, orient, and support volunteers through their daily tasks, ensuring clarity and confidence.
• Communicate inclusively and in keeping with BB4CK’s principles.
• Identify and elevate volunteer needs or concerns to the Team Lead or Volunteer Engagement Team.
• Support volunteer recognition efforts within the kitchen environment.

Kitchen Operations

• Support the daily production of nutritious lunches by coordinating volunteer workflows, food prep, assembly, and clean-up.
• Maintain safe and organized workspaces in accordance with BB4CK kitchen standards and Alberta Health Services (AHS) requirements.
• Support and reinforce safe food-handling procedures, storage practices, and daily temperature checks in accordance with BB4CK practices and Alberta Health Services (AHS) requirements.
• Assist with stock rotation, deliveries, equipment care, and ongoing operational improvements.
• Lead and maintain assigned operational areas (e.g., delivery workflows, snack processes, or other kitchen systems), making day-to-day adjustments and decisions within established frameworks.
• Provide occasional support with the delivery of lunches, as required.

Community Building & Engagement

• Cultivate a warm, positive atmosphere that reflects dignity, inclusion, and connection.
• Support volunteers in understanding BB4CK's impact, mission, and community-focused approach.
• Help create opportunities for shared learning, reflection, and team connection.
• Support kitchen tours, group volunteer sessions, and community engagement activities.

Administration & Communication

• Maintain accurate records, including volunteer attendance, shift notes, and kitchen logs.
• Support communication with volunteers and team members through email, Teams, and operational systems.
• Contribute to updates of kitchen processes, tools, and documentation.
• Participate in team meetings, training, and evaluation activities as required.

Whole Organization

• All employees are expected to contribute to shared organizational priorities and, from time to time, may be asked to support work or initiatives outside of their primary responsibilities. This is part of how we work together to supportBB4CK’s collective mission and priorities, while remaining accountable for the core responsibilities of our individual roles.

Experience & Qualifications

• 2–4 years of experience in kitchen operations, volunteer coordination, community programming, or a related field.
• Experience supporting diverse groups of volunteers or community members.
• Valid Food Safety Certification, or willingness to obtain it shortly after hire.
• Experience in a safety-focused environment, hospitality, or non-profit work is an asset.
• Group facilitation experience is an asset.
• Comfortable learning digital tools and using basic systems to maintain accurate records and support operations.
• Experience with volunteer management software is an asset.

Attributes & Values

• Builds warm, respectful relationships and helps volunteers feel welcome.
• Adapts calmly to changing needs in a fast-paced kitchen environment.
• Communicates clearly and empathetically, and listens actively.
• Works collaboratively in a hands-on team and contributes practical ideas for continuous improvement.
• Demonstrates a commitment to BB4CK’s values: Lead with Dignity and Respect; Driven by Learning; and Based in Trust and Transparency.

Core Competencies

• Adaptability
• Problem Solving
• Communication
• Teamwork
• Planning & Organizing

This Opportunity Might Be for You If You

• Take ownership of your work and uphold safe kitchen practices.
• Build warm, values-aligned relationships with volunteers.
• Stay organized and adaptable in a fast-moving environment.
• Thrive in mission-driven, community-centred work.

Work Environment & Requirements

• Primarily in the central kitchen, with some flexibility for remote administrative tasks.
• Ability to stand for extended periods and safely lift or move kitchen items weighing up to 30 lbs, with accommodations available as required.
• Comfort in a loud, fast-paced, high-activity environment.

Work Hours

• This is a full-time, 40-hour-per-week position. The regular schedule will be either Saturday to Wednesday or Sunday to Thursday.
• Weekend shifts are 8:00 a.m. to 4:00 p.m., and weekday shifts are 6:00 a.m. to 2:00 p.m. Regular weekend availability is required. The schedule may be adjusted with notice to support operational needs and team coverage.

Total Compensation & Benefits

BB4CK offers a competitive and values-aligned total compensation package designed to support physical, psychological, and financial well-being. Base salaries are anchored at the 50th percentile of market value, and our benefits include:

• Employer-paid health and dental coverage
• Maple virtual care
• Health Spending Account (HSA) and Wellness Spending Account (WSA) totalling $500 per year
• Long-Term Disability (LTD) coverage
• RRSP matching of 2% after one year of employment, increasing to 4% after three years of service
• Professional development support
• Flexible wellness days
• Two weeks of vacation to start, increasing with years of service
• Three paid holiday days to use at your discretion
• One-time $1,200 office equipment allowance
• Mileage reimbursement for business-required travel
• Paid Parking

Need accommodation?

If you require accommodations during the application process, please contact Margaret, People & Culture Team Lead, at 403-264-7979.

We thank all applicants for their interest and time; however, only those selected for an interview will be contacted.