KHSC - Security Operations Centre - Full Time

Paladin Security Group Ltd; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security services provider in Kingston is seeking a Full-Time Security Operator to oversee a healthcare Control Centre. Responsibilities include monitoring systems, dispatching security guards, and maintaining safety protocols. Ideal candidates will have First Aid/CPR certification and 6+ months of relevant experience. Join us for competitive pay and a commitment to diversity and inclusion.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Free Uniforms

Daily pay available

Qualifications

• 6+ months experience in a control centre/dispatch role; healthcare or security experience an asset.
• Ability to be clean shaven to pass an N95 Mask Fit Test.
• Legally authorized to work in Canada.

Responsibilities

• Oversee a healthcare Control Centre.
• Dispatch Security Guards to incidents and emergencies.
• Ensure that security operations occur consistent with policy and procedures.

Skills

Attention to detail

English communication skills

Interpersonal skills

Education

First Aid/CPR - Level C certification

Tools

Surveillance systems

Job description

Job Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best.

We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

• Position: Full-Time Security Operator
• Site: Kingston General Hospital - 76 Stuart
• Hours: Continental Rotation - 0800-2000/2000-0800
• Payrate: $29.77/hour
• Averaging Agreement: ON-Averaging Agreement OT over 88 hours
• Internal Start Date: September 29, 2025
• Internal Closing Date: October 6, 2025
• External Closing Date: October 30, 2025

As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community while developing skills for future careers.

Benefits Of Joining Paladin

• Opportunities for training and professional development
• Competitive Salary and benefits package
• Free Uniforms
• Security License reimbursement
• Dry cleaning & hemming/tailoring allowance
• Work today, get paid today—daily pay available
• Additional perks!

Job Description

In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control, and CCTV.

• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc.
• Maintain control of access to and from the property
• Log details of radio transmission, telephone calls, and verbal instructions
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Answer all incoming security telephone lines including the complex emergency telephone line.
• Ensure that security operations occur consistent with policy and procedures
• Perform other duties as assigned

Qualifications

• This position does not require a security license
• A copy of your immunization records (Measles, Mumps, Rubella [MMR], Varicella, Pertussis and TB Skin Tests - Step 1 & 2)
• Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor)
• Ability to be clean shaven to pass an N95 Mask Fit Test
• Minimum 6+ months experience in a control centre/dispatch role; healthcare or security experience an asset
• Strong professionalism, attention to detail, and observational awareness
• Excellent English communication skills (written and verbal)
• Ability to work in a fast-paced, high-pressure environment and make sound decisions under stress
• Strong interpersonal skills, emotional intelligence, and teamwork
• Proficiency with computers, phones, and surveillance systems preferred
• Legally authorized to work in Canada

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed.

We are an equal opportunities employer and welcome applications from diverse candidates. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

Paladin Security is committed to providing a workplace that is free from discrimination and harassment. We are committed to providing a safe and healthy work environment for all employees.