Keyholder/Sales Associate

Mind Games US; Niagara-on-the-Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading specialty retailer where creativity flourishes! This exciting role involves engaging with customers, providing exceptional service, and showcasing your passion for games and toys. With a focus on building customer confidence and meeting sales goals, you'll thrive in a vibrant environment surrounded by products you love. If you have a knack for sales, enjoy interacting with people, and are ready to contribute to a fun and energetic atmosphere, this opportunity is perfect for you. Embrace your creativity and make a difference in the lives of customers every day!

Benefits

Competitive Pay

Casual Dress

Store Discount

Flexible Schedule

Extended Health Benefits

Fun Work Environment

Qualifications

• 2+ years of experience in sales or customer service is required.
• Strong leadership qualities and ability to multitask effectively.

Responsibilities

• Provide exceptional customer service and recommend products.
• Operate POS system and maintain store inventory.

Skills

Customer Service

Sales Experience

Interpersonal Communication

Leadership

Multitasking

Knowledge of Pop Culture and Board Games

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

POS System

Job description

Mind Games is opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!

Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision – try yourself and join our team!

Duties and Responsibilities include, but are not limited to:

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• Act as a role model for customer service and attitude amongst other sales associates.

You are best suited for the role if you have the following qualifications and skills:

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 2+ years experience in sales, customer service, or retail is required for this role.
• 1+ years experience as a keyholder, supervisor, manager.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks to others when appropriate.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift up to 30 pounds.

Pay Rate (per hour): $18.20

Benefits:

• Competitive Pay
• Casual Dress
• Store Discount
• Flexible Schedule
• Extended Health Benefits
• Being surrounded by people and products you love!

Location:

• Outlet Collections at Niagara, 300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0