Keyholder (Part-Time) - Woodgrove Centre

RCL - Reitmans Canada Ltd / Ltée; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading Canadian women's fashion retailer as a Key Holder. You will enhance customer experiences, manage transactions, and uphold brand standards. The role offers flexible hours and opportunities for career advancement in a welcoming environment.

Benefits

Flexible Hours

Career Advancement

Paid time off

50% Discount on all RCL brands

Generous Referral Policy

Qualifications

• Two years’ experience in sales or customer service is considered an asset.
• Ability to multitask and stay organized in a fast-paced environment.
• Availability includes evenings and weekends.

Responsibilities

• Deliver an exceptional shopping experience fostering strong customer relationships.
• Operate the cash register efficiently and accurately.
• Maintain a visually appealing sales floor adhering to brand standards.

Skills

Customer Service

Multitasking

Organization

Job description

Company Description

With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you at Reitmans.

RCL has been a proudly Canadian company since our founding in Montreal, Quebec almost 100 years ago. Our product design teams, head office, and stores are all based in Canada.

Job Description

As a Key Holder, you will play a key role in delivering a seamless and enjoyable shopping experience. You are passionate about fashion, customer service, and creating a welcoming environment that reflects the brand’s image and makes customers feel comfortable, cared for, and confident. You bring energy, style expertise, and a customer-first mindset to everything you do—from the fitting room to the cash register.

Day In The Life

1. Deliver an exceptional shopping experience that fosters strong customer relationships and long-term loyalty.
2. Operate the cash register efficiently and accurately, handling customer transactions with professionalism and care.
3. Utilize product knowledge and current promotions to drive add-on sales during checkout.
4. Maintain a visually appealing sales floor by adhering to brand merchandising and presentation standards.
5. Assist with store operations, including opening and closing procedures, to ensure smooth daily execution.

Qualifications

1. Two years’ experience in sales or customer service is considered an asset.
2. Ability to multitask and stay organized in a fast-paced, dynamic environment while delivering an exceptional customer experience.
3. Availability includes evenings and weekends.

Additional Information

What Sets Us Apart

Hiring rate of $18.25 + $0.40 (rate may be greater based on relevant experience).

Exclusive Benefits

• Flexible Hours: We adapt to your availability to offer a schedule that fits your needs.
• Career Advancement: Opportunities for professional growth and career development (certain conditions apply).
• Paid time off: Flexible days and vacation time to help you balance school, work, and personal life (certain conditions apply).
• 50% Discount on all RCL brands, including PENN., Reitmans, and RW&CO. – because treating yourself has never been more affordable!
• Generous Referral Policy: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn! (Certain conditions apply).

Did you know that RCL - Reitmans Canada Ltd has over 400 stores across Canada and three fashion brands? Join the Canadian fashion retail icon, where your voice and contributions can make a real difference. At RCL, find a job that suits you!

RCL - Reitmans Canada Ltd is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities, and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.