Keyholder in Collingwood

SNDL Inc.; Collingwood; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading cannabis retailer is seeking a Keyholder in Collingwood. The role involves providing excellent customer service, educating customers about cannabis, and ensuring store operations run smoothly. Ideal candidates will have retail experience and a passion for the cannabis industry.

Qualifications

• Minimum 2 years of customer service experience.
• Knowledge of Ontario cannabis sales regulations.

Responsibilities

• Greet customers and understand their specific needs.
• Participate in merchandising and promotional activities.
• Educate customers on cannabis products and consumption methods.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Join to apply for the Keyholder in Collingwood role at SNDL Inc.

7 months ago Be among the first 25 applicants

Join to apply for the Keyholder in Collingwood role at SNDL Inc.

About Nova Cannabis

Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.

Job Title
Keyholder in Collingwood

Job Description

About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.

About The Role
Based out of our Value Buds Collingwood location, in Collingwood, ON, we are looking for experienced Keyholders who can handle curveballs like a champ. They will be responsible for ensuring the store is in top shape and will become experts in cannabis, eager to share their knowledge with customers. We seek go-getters who love meeting new people, cultivating relationships, and are excited about this industry.

Role And Responsibilities Include, But Are Not Limited To

• Greet customers upon entrance; engage in conversation and understand specific needs
• Foster a welcoming and positive store atmosphere
• Educate customers on cannabis products, strains, and consumption methods

Day to Day Operations

• Participate in merchandising and promotional activities to promote our culture and brand
• Collaborate with Store Managers and team members to generate sales
• Maintain high product and service knowledge; stay updated on industry legislation, trends, and new products
• Participate in store maintenance and ensure cleanliness
• Handle customer transactions on POS system following all cash and Loss Prevention procedures
• Monitor and restock inventory regularly

Regulatory Adherence

• Comply with all OH&S policies and procedures
• Support Nova Cannabis’s and AGCO’s social responsibility programs
• Follow company policies, SOPs, and practices

Experience And Qualifications

• Minimum 2 years of customer service experience
• Minimum 2 years of retail and/or hospitality experience
• Cannabis, liquor, or healthcare experience is preferred
• High School Diploma or equivalent
• Valid CannSell certification
• Must pass a Criminal Record Check
• Knowledge of Ontario cannabis sales regulations

Personal Characteristics and Requirements

• Excellent customer service skills; positive attitude, charismatic, engaging
• Ability to think quickly and creatively solve problems
• Open-minded with a drive to improve
• Passionate about creating positive, memorable customer experiences
• Strong communication skills and professional demeanor
• Team player committed to business success
• Uphold ethics, confidentiality, and discretion
• Responsible and reliable
• Must be 19 or older
• Reliable transportation to work

Thanks for considering a position with us! We will contact only those selected for next steps.

Our Commitment To Diversity & Inclusion

Nova is an equal opportunity employer. We are dedicated to building an inclusive, diverse, and safe workplace where all team members have equal opportunities. We encourage applications from individuals of all backgrounds, orientations, genders, ages, and abilities.

Number of Openings: 2

Time Type: Part-time

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Manufacturing