Keyholder

SNDL Inc.; Lethbridge; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Keyholder, die in der Lage sind, Herausforderungen im Einzelhandel zu meistern. In dieser Rolle sind Sie verantwortlich für die Kundenbetreuung, das Einhalten von Vorschriften und die Unterstützung des täglichen Betriebs. Wenn Sie eine Leidenschaft für den Kundenservice haben und gerne in einem dynamischen Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen fördert Vielfalt und Inklusion und bietet ein unterstützendes Arbeitsumfeld.

Qualifications

• Mindestens 2 Jahre Erfahrung im Kundenservice und Einzelhandel.
• Kenntnisse der Ontario-Cannabis-Vorschriften sind von Vorteil.

Responsibilities

• Begrüßen Sie Kunden und informieren Sie über Cannabisprodukte.
• Beteiligen Sie sich an Merchandising- und Verkaufsaktivitäten.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Teamarbeit

Education

High School Diplom oder gleichwertig

Job description

Work Location

Value Buds South Lethbridge

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada, specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands, and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information, visit www.sndl.com.

About Nova Cannabis

Nova Cannabis Inc. is a national cannabis retailer operating primarily via our Value Buds banner. Our mission is to deliver compelling value to cannabis consumers by offering high-quality products at convenient locations and everyday low prices, aiming to attract, grow, and retain a loyal customer base.

About The Role

Based at our Value Buds South Lethbridge location in Lethbridge, AB, we are seeking experienced Keyholders capable of managing various challenges. Key responsibilities include maintaining store standards, acquiring cannabis industry knowledge, and sharing expertise with customers. We seek proactive individuals who enjoy meeting new people, building relationships, and learning about the industry.

Role and Responsibilities Include, But Are Not Limited To:

• Customer Offering
  Greet customers, engage in conversations to understand their needs, create a welcoming environment, and educate about cannabis products, strains, and consumption methods.

• Day-to-Day Operations
  Participate in merchandising and promotional activities, collaborate with management and team members to drive sales, stay informed on industry trends and legislation, maintain store cleanliness, process transactions, and monitor inventory.

• Regulatory Adherence
  Ensure compliance with OH&S policies, support social responsibility initiatives, and follow company policies and procedures.

• Experience and Qualifications
  Minimum 2 years of customer service and retail/hospitality experience; cannabis, liquor, or healthcare experience preferred; high school diploma or equivalent; valid QCW and SellsSafe certifications; pass a criminal record check; knowledge of Ontario cannabis regulations.

• Personal Characteristics and Requirements
  Excellent customer service skills, positive attitude, charisma, problem-solving ability, open-mindedness, passion for customer experience, strong communication skills, teamwork, ethics, discretion, reliability, age 19+, and reliable transportation.

Thank you for considering a position with us! We will contact only selected candidates for next steps.

Our Commitment To Diversity & Inclusion

Nova is an equal opportunity employer committed to a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, orientations, genders, ages, and abilities.