Keyholder

PET VALU; Dartmouth; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading pet retail company in Dartmouth is seeking a Keyholder to assist store operations and enhance customer engagement. The ideal candidate will have over two years of retail experience and demonstrate strong customer service and teamwork skills. This role includes responsibilities like sales, store maintenance, and supporting daily goals. Competitive wages and flexible scheduling available.

Benefits

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Qualifications

• At least 2 years of retail or customer service experience.
• Working knowledge of POS systems.
• Ability to lift 50 lbs repeatedly.

Responsibilities

• Assist in consistent store execution and enhance customer engagement.
• Handle cashier and customer sales.
• Prepare merchandise orders and manage general store maintenance.

Skills

Customer service skills

Teamwork

Retail skills

Outgoing personality

Tools

POS systems

Job description

Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet. Together, we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles, and small animals.

All of our stores are dedicated to helping local pets in need. We partner with local shelters, rescues, and charities for adoption events, in-store adoption (select stores only), pet food bank programs, and through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts and pet lovers, too.

Keyholders assist in ensuring consistent store execution, enabling us to spend meaningful time with our customers. They recommend the best products and services to promote a healthy, playful life for pets. They share accountability for driving profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder supports all store operations and represents their store in the community. They prioritize Safety, Compassion, Expertise, and Efficiency, living by and coaching to our Core Beliefs.

What you get:

• Staff Discounts
• Retail Training
• Competitive Wages
• Pet Care Knowledge
• Flexible Scheduling

What you do:

• Cashier and customer sales
• Preparing merchandise orders, banking, and other miscellaneous paperwork
• Placing small items (under 10 lbs), including pet supplies and household items, into stock in the sales area
• Sweeping, dusting, and general store maintenance
• Unloading delivery vehicles of cases and bags of pet food and supplies and stocking items up to 50 lbs.
• Opening and closing the store following company procedures
• In the absence of the Store Manager or Assistant Store Manager, assigning daily goals and tasks to ACEs
• Other duties as required

What you bring:

• At least 2 years of retail or customer service experience
• Working knowledge of POS systems
• Outgoing and friendly personality with strong customer service skills
• Ability to lift 50 lbs repeatedly
• Flexible work schedule including evenings, weekends, and holidays
• Reliable transportation to and from the store
• A valid driver’s license may be required

INDS