Key Supervisor - Offsite Catering

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 36,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Mental health coverage

Discounted gym membership

Employee Assistance Program

Dining discount

Employee referral program

Internal career opportunities

Job summary

Oliver & Bonacini Hospitality is seeking an Event Supervisor to assist in managing and setting up Toronto-area event spaces, and to support event execution. You will lead servers and bartenders, ensure top service, and maintain space cleanliness while delivering food and beverages to guests.

The role trains leadership in event management, requires Smart Serve, and offers opportunities to grow within Canada’s hospitality landscape. Ideal for a proactive team player with strong multitasking skills.

Qualifications

• Valid Smart Serve certification required.
• Proven experience in event service or hospitality.
• Minimum 1 year supervisor experience in events or hospitality.
• Organizational skills and the ability to multi-task.
• A passion for guest service and creating memorable moments.
• Strong leadership and management skills.
• Ability to remain composed under pressure and adapt to fast-paced environments.
• Availability to work flexible hours, including evenings, weekends and holidays.
• This is a full time position.
• Ability to life 30lbs.
• Legally eligible to work in Canada.

Responsibilities

• Communicates the vision to all team members and leads by example.
• Support the management team in overall event management.
• Leading a team of servers and bartenders during an event, responding to concerns as required.
• Builds and maintains relationships with guests, team members and senior management.
• Shows leadership in creating a culture focused on experience and enjoyment.
• Assist in preparation, setup and maintenance of event spaces.
• Possess a strong knowledge of event menu items.
• Deliver food and beverage to guests as directed by management.
• Monitor food quality and presentation standards.

Skills

Leadership

Guest service

Multitask

Communication

Problem solving

Flexibility

Pressure management

Job description

Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining O&B.

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining O&B.

What’s in it for you?

• Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
• Discounted gym membership
• Access to our Employee Assistance Program for confidential support
• 50% dining discount at all O&B restaurants for you and up to three guests
• Employee Referral Program
• Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Under the direction of the Offsite Management team, the Event Supervisor assists in the managing, preparation and set up of the event spaces over Toronto and the GTA and assist with event execution. Event Supervisors will work independently or support the managers and help to oversee the floor during an event, in addition to helping deliver food & beverage to guests, maintaining the cleanliness of the space and focusing on ensuring clients satisfaction. They monitor food and quality presentation and possess a strong knowledge of event menu items to answer questions and make recommendations when required. The Event Supervisor position is a leadership in training position, where the incumbent would learn how to be an event manager but still be able to work serving/bartender shifts when not needed for managing shifts.

The day to day:

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
• Support the management team in overall event management
• Leading a team of servers and bartenders during an event, responding to all concerns and needs as required
• Builds and maintains relationships with guests, team members and senior management alike
• Shows leadership in creating a culture that revolves around the experience and enjoyment
• Uses conflict/resolution and problem-solving skills
• Assist in the preparation, setup and maintenance of event spaces
• Possess a strong knowledge of event menu items
• Follows bar, beverage and wine control procedures exactlyRespond promptly to guest requests in a timely, professional and efficient manner
• Deliver food & beverage to the appropriate tables as directed by the Management team
• Clear plates, cutlery and glasses from the tables and return them to the dish area
• Monitor food quality and presentation standards
• Regularly monitors and achieves the O&B points of technical service and points of details
• Adhere to all O&B health and safety standards
• Additional duties as assigned or required

Qualifications

• Valid Smart Serve certification required
• Proven experience in event service or hospitality
• Minimum 1 year supervisor experience in events or hospitality
• Organizational skills and the ability to multi-task
• A passion for guest service and creating memorable moments
• Strong leadership and management skills
• Ability to remain composed under pressure and adapt to fast-paced environments
• Availability to work flexible hours, including evenings, weekends, and holidays
• This is a full time position
• Ability to life 30lbs
• Legally eligible to work in Canada

This is a current vacancy

Wage: $26 - $28/ hour

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.