Key Lead - CF Markville, Hollister

Abercrombie & Fitch Co.; Markham; On-site; CAD 121,000 - 161,000; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement opportunities

Training and development

Job summary

Abercrombie & Fitch Co. in Markham, Ontario, is seeking a Part-Time Key Lead to supervise on the selling floor, coach Brand Reps and Stock Associates, and drive store performance through customer experience and daily sales goals.

The role requires strong communication, fashion awareness, and a proactive, energetic attitude. You will support opening/closing, POS operations, and inventory control while upholding our brand values.

Qualifications

• High school diploma or GED preferred.
• Retail experience of 1 year preferred.
• No supervisory experience required.
• Strong customer focus and interpersonal skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Adaptability and flexibility.
• Balance multiple tasks with attention to detail.
• Engage in proactive learning.
• Exhibit a strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends

Energetic & assertive

Initiative

Adaptability

Task management

Proactive thinking

Work ethic

Education

High school diploma or GED

Job description

Job Description:

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Work Schedule Requirements

• Schedule will vary weeklybutshould expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peaktimeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

WhatYou’llGet

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.