Key Holder - MAC - Part Time- Mayfair Mall - Victoria, BC

The Estée Lauder Companies Inc.; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic Key Holder to enhance store operations and customer service. This role offers a unique opportunity to lead a team, ensuring exceptional customer experiences while managing cash reconciliation and store opening/closing duties. Ideal for ambitious self-starters with retail experience, this position paves the way for a fulfilling career in the beauty industry. Join a company that values diversity and offers progressive career opportunities, comprehensive training, and a competitive benefits package, making it a perfect launchpad for your career in prestige beauty.

Benefits

Health Insurance

Wellness Programs

Life Insurance

Retirement Savings Plans

Paid Holidays

Vacation Time

Education Programs

Competitive Incentives

Qualifications

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.

Responsibilities

• Support Store Manager and Assistant Manager in store operations.
• Lead by example and coach sales team for customer service excellence.

Skills

Customer Service

Retail Experience

Coaching and Mentoring

Cash Handling

Retail Point-of-Sale Software

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics. The ability to provide inspirational, authentic and personalized customer service. While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable. Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable. Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment. Previous experience with retail point-of-sale software. Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Pay Range:
Anticipated Hourly Range $19.40 to $29.15 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).