Key Holder - Jo Malone London - Full Time - Richmond,BC

The Estée Lauder Companies Inc.; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Key Holder to enhance store operations and customer experiences. This role is perfect for those with retail experience who aspire to take on supervisory responsibilities. You will lead a team to deliver authentic and personalized service while managing cash operations. With a commitment to diversity and inclusion, this company offers progressive career opportunities and a competitive benefits package, making it an ideal place for ambitious individuals looking to grow in the beauty industry.

Benefits

Health Insurance

Wellness Programs

Paid Holidays

Retirement Savings Plans

Education-related Programs

Life and Disability Insurance

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.
• Previous supervisory experience in retail is desirable.

Responsibilities

• Support Store Manager to ensure smooth store operations.
• Lead by example in providing exceptional customer service.
• Handle cash reconciliation and store opening/closing tasks.

Skills

Customer Service

Retail Operations

Cash Reconciliation

Coaching and Mentoring

Education

High School Diploma

Retail Management Experience

Tools

Retail Point-of-Sale Software

Job description

Key Holder - Jo Malone London - Full Time - Richmond,BC

Join to apply for the Key Holder - Jo Malone London - Full Time - Richmond,BC role at The Estée Lauder Companies Inc.

Key Holder - Jo Malone London - Full Time - Richmond,BC

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The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Pay Range

Anticipated Hourly Range $19.40 to $29.15 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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