Key Holder

Psycho Bunny Inc.; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A vibrant clothing brand is seeking a Key Holder for their Metrotown Mall location in Burnaby. The successful candidate will manage sales culture, ensure a high customer experience, and assist in recruiting and training team members. A minimum of 1 year in retail management is required, along with strong communication skills and flexibility for various shifts. The role includes opportunities for growth and an employee discount.

Benefits

Employee discount on products

Opportunities for growth

Qualifications

• Minimum 1 year retail management experience.
• Flexible schedule including nights, weekends, and holidays.
• Strong communication skills and a customer-focused attitude.

Responsibilities

• Build customer loyalty through engagement.
• Assist in recruiting and training team members.
• Analyze customer data to drive sales.

Skills

Retail management experience

Customer-focused attitude

Strong communication skills

Job description

Job Description

Join the Bold Side of Retail!

Key Holder - Metrotown Mall (on-site)

We're Psycho Bunny, a rebellious refined clothing brand known for premium quality, vibrant styles, and our unmistakable logo. With over 200 points of sale worldwide, we're redefining bold standards in retail.

The Opportunity

Reporting to the Store Manager, the Key Holder manages sales culture within the store to achieve or exceed sales, KPIs, and profitability goals through planning and expense control. Ensures a high customer experience aligned with Psycho Bunny’s values and service standards.

Your Daily Responsibilities

• Build customer loyalty through engagement and capturing contact information.
• Assist in recruiting, training, and developing team members.
• Maintain and communicate product knowledge.
• Control payroll and create service-driven schedules.
• Analyze customer data and market trends to drive sales.
• Monitor loss prevention and inventory management.
• Handle merchandise processing and communicate merchandise opportunities.
• Ensure visual standards and safety protocols are maintained.
• Perform other duties as assigned by the store manager.

Your Skills and Experience

• Minimum 1 year retail management experience.
• Flexible schedule including nights, weekends, and holidays.
• Strong communication skills and a customer-focused attitude.

Compensation

Salary depends on location, skills, and experience.

Why Join Psycho Bunny?

• Employee discount on products.
• Opportunities for growth within a rapidly expanding brand.
• Work with passionate and talented colleagues.

Ready to Set a Bold Standard? Apply now and show us what makes you uniquely bold!

Diversity & Inclusion

Psycho Bunny values diversity and encourages applicants of all backgrounds. We are an Equal Employment Opportunity employer committed to an inclusive environment. Accommodation requests are available during the application process.