Key Account Manager – Shoppers Drug Mart and Loblaw (12 MONTHS CONTRACT)

Key Account Manager – Shoppers Drug Mart and Loblaw (12 MONTHS CONTRACT)

Tuesday, April 15, 2025

Located in Montreal, Quebec, the Canadian company Groupe Marcelle is a leader in the cosmetics industry. With the highest standards of quality and excellence, Groupe Marcelle develops, manufactures, and distributes care and makeup products and accessories with a portfolio of four brands: Marcelle, Watier, Annabelle and CW Beggs and Sons.

At Groupe Marcelle we believe in an environment where passion can be expressed, creative minds lead to exceptional innovation, audacity and focus are a pillar of great success and acts of empowerment, collaboration and humanity are widely encouraged. Because our purpose is to Cultivate beauty in the world, we strive to care for you, people and the environment. We are looking for professionals who will exemplify these values and bring energy and commitment to results.

Join a company with more than 300 employees in the cosmetics field and play a key role in the organization.

Groupe Marcelle is currently looking for a Key Account Manager – Shoppers Drug Mart and Loblaw for a temporary (12 months contract) full-time position.

Reporting to the Director, Key Accounts – Mass, the Key Account Manager (KAM) leads Groupe Marcelle’s commercial sales plans for Shoppers Drug Mart (SDM) and Loblaw (LCL). This position focuses on developing and building the sales program to achieve short- and long-term sales goals to meet the company's key performance indicators.

WORK ENVIRONMENT

• Workplace: Remote, but the ideal candidate will be located in GTA territory.
• Growing company.
• A dynamic team of professionals.
• Employee discounts on all Marcelle Group products.

YOUR RESPONSIBILITIES WILL BE

• With the Director, Key Accounts – Mass, identify and execute revenue growth opportunities and meet key internal objectives for increasing sales, profitability, and margin objectives.
• Create and execute key account commercial trade plans for SDM & LCL to achieve goals and objectives for profitable growth.
• Manage, communicate, and secure partnership alignment on all aspects of account relationship and performance, including commercial terms, annual strategic plan, sales growth plan, Retailer partner experience, policy adherence, bi-annual planogram updates, and financial terms payment/exchange of fees.
• Provide strategic guidance to internal marketing stakeholders in areas of partnership strategic plans and feedback, brand and product optimization, inventory management, product POS sales performance and market insights.
• Identify and collaborate with key Marketing stakeholders for opportunities in commercial trade marketing vehicles.
• Manage a budget supporting advertising, loyalty, and commercial trade activities.
• Identify and approve banner new store openings and capital investments plans in collaboration with merchandising.
• Collaborative review of category management of brand listings with internal stakeholders and retailer to support planogram and merchandising strategies.
• Manage the banner portfolio budget and accurately report budget activity to Director, Key Accounts – Mass according to corporate fiscal requirements.
• Develop and maintain strong working knowledge and relationships with key retail decision makers with an approach focused on corporate Distinction account management philosophy.
• Develop and manage retailer e-commerce plan with support of Assistant, KAM.
• Support retailer communications and logistics through the support and collaboration with Assistant, KAM.
• Manage and deliver corporate presentations internally and to our retail partners with support and alignment from internal stakeholders Marketing, Merchandising, Operations, and Finance.
• Seek out, establish, and maintain an excellent level of cross collaborations and communication with internal key stakeholders.
• Maintain necessary corporate partnership files accurate and up to date for at all times for requested visibility and review on a timely basis.
• Deliver Net and POS sales target in collaboration with the organization and regularly communicate significant KPI impacts.
• Collaborate with Merchandising to work with Marketing to secure the right product mix and POG layout for banner.
• Collaborate with Field Regional Sales Managers for Territory Development Manager visibility to key commercial strategies and activities.
• Collaborate with Customer Service to ensure banner shipments and timelines for partnership activities are met and appropriately meeting compliance and or mitigation of noncompliance impacts.
• Manage and develop one direct report, KAM Specialist who assists with day-to-day SDM & LCL operations.

YOUR QUALIFICATIONS

• Bachelor of Commerce, Marketing (College or University) OR Equivalent in Experience and Market Knowledge.
• Relevant experience, 2-5 years in Key Account Management for SDM and/or LCL or buying position in cosmetic and 5-7 years of experience as a Buyer/Category Management in specialty (required).
• Knowledge of LDIA (a strong asset).
• Office Suite proficiency and data system fluent.
• Proven knowledge and experience in Drug / Grocery Stores (required).
• Nielsen knowledge and experience (required).
• NPD/Sircana - Market Analytics experience (an asset).
• Strong presentation, communication, and written skills.
• Secure and negotiate large strategic decisions such as major launch support plans (integrated programs and participation in key banner strategies).

AND IF YOU ARE

• Autonomous.
• Customer service oriented.
• Teamwork oriented.
• Innovative and creative.

The task and responsibilities listed above are summaries and indicatives.

DIVERSITY AND INCLUSION

Groupe Marcelle wants to offer equal employment opportunities to all. It invites women, members of visible and ethnic minorities, Aboriginals, and persons with disabilities to apply. Groupe Marcelle is also committed to pursuing the integration of diversity and making it a source of enrichment and pride for all its employees.

TO APPLY

We invite interested individuals to use our online recruitment module by submitting an application to this link.

Groupe Marcelle thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

• 655 Dixon Rd Suite 28, Toronto, ON M9W 1J3, Canada