Key Account Manager – National Accounts Retail

Bunzl Canada; Cambridge; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A prominent supplier of safety products is looking for a Retail Key Account Manager in Cambridge. This senior sales role involves managing key accounts, building customer relationships, and driving revenue growth. An ideal candidate will have experience in a B2B distribution environment and a strong ability to overdeliver on sales goals. Join a supportive team in a hybrid work model as you shape the future of retail safety distribution in Canada.

Benefits

Opportunity to grow within a global organization

Supportive and dynamic team environment

Qualifications

• 5 years of experience managing National Key Accounts.
• Strong proficiency in Excel and PowerPoint.
• Experience with large retailer systems.

Responsibilities

• Be the single point of contact with Key National category buyers.
• Maintain and grow existing business relationships.
• Analyze category and SKU performance to maximize market share.

Skills

Account Management

Sales Strategy

Customer Relationship Management

Data Analysis

Presentation Skills

Education

Post-secondary education in Business, Commerce, Marketing, or related field

Tools

Excel

PowerPoint

Retail Link

Job description

Bunzl Distribution owns and operates more than 100 warehouses. With more than 4,000 employees and 400,000-plus supply items, Bunzl is regarded as a leading supplier in North America. Worldwide sales are in excess of $8.5 billion.

Bunzl Canada is part of Bunzl Distribution, Inc. and supplies a range of products including outsourced food packaging, disposable supplies, as well as cleaning and safety products to food processors, supermarkets, non-food retailers, convenience stores and other users.

Bunzl Safety, as part of our Bunzl Canada’s Safety Segment, has been, and will continue to be, the leader in the Personal Safety Equipment Industry market throughout Canada. Providing an ever-growing group of companies and organizations with the most extensive line of Personal Safety Equipment, Bunzl Safety is truly the Single Source for providing protection from head to toe!

Position Overview

The Retail Key Account Manager is responsible for National Account Management tasks including administration, analytics, forecasting, fulfillment, updating product information, building and maintaining customer relationships, growing company revenue, generating sales from new and existing customers. We are looking for a highly organized, pro-active, self starter, growth hungry and sales driven individual. This senior sales role is ideal for someone who is eager to grow within a fast-paced B2B distribution environment and excels at overdelivering on budget goals and business KPIs.

Key Responsibilities

• Be the single point of contact with Key National category buyers/merchants. Experience in Home Depot, Mark’s Work Warehouse, Walmart and other Hardware Players is required.
• Maintain, grow and nurture existing/new business relationships with key players in the retail safety marketplace. Growth driven mindset.
• A deep understanding of your customers business goals and challenges. Resulting in tailored solutions for win/win scenarios and mutual business success.
• Own customer P&L and deliver profitable, sustainable growth. Build, develop, execute the annual sales plans and budgets to meet Bunzl KPIs.
• Build key seasonal programs, by determining the right assortment and high ROI supporting tactics; plan and forecast volumes with internal teams to deliver exceptional incremental opportunities. Assist in forecasting and replenishment analysis to support in-stock performance and efficient inventory planning.
• Monitor and analyze category and sku performance. Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits. Coordinate internal follow-ups with supply chain, customer service, and product management to ensure seamless execution on behalf of retail customers.
• Maintain CRM data and tracking of key account activities.
  
  

Qualifications & Skills

• Post-secondary education in Business, Commerce, Marketing, or related field.
• 5 years of experience in a managing National Key Accounts.
• Strong proficiency in Excel and PowerPoint;
• Experience in large retailer systems. Retail Link, HD Supplier Hub, SPS Commerce, CTC etc
• Excellent presentation, communication and time management skills.
• Strong strategic thinker with an eagerness to learn and solve problems.
• Effective negotiation skills and contract experience.
• Collaborative team player with an eagerness to learn and grow.
  
  

Why Join Bunzl Safety?

• Opportunity to grow within a global organization.
• Work with some of Canada’s leading retail customers.
• Supportive and dynamic team environment.
• Hybrid work model based in our Cambridge office.
  
  

Ready to grow your career in sales and analytics? Apply today and join Bunzl Safety in shaping the future of retail safety distribution in Canada.

About Us

Bunzl Canada Inc. (bunzlcanada.ca) provides the cleaning and hygiene products, food and retail packaging, safety products and industrial supplies that keep over 45,000 Canadian businesses running, every day. We are one of the largest, most successful global companies in Canada with a long-standing track record of retaining, developing, and investing in our people.

Certified as a Great Place to Work for 2025, Bunzl Canada Inc. (bunzlcanada.ca) is a trusted partner to over 45,000 Canadian businesses, delivering essential cleaning and hygiene products, food and retail packaging, safety supplies, and industrial solutions that keep their operations running smoothly every day. As one of Canada’s largest and most successful global companies, we are proud of our legacy of investing in, developing, and retaining exceptional talent.

Join a fast-paced, evolving organization where your skills and potential will shine. At Bunzl, you’ll experience a supportive workplace culture and leadership that’s genuinely invested in your success—because when you thrive, we thrive. We don’t just value our people; we prove it every day.

Bunzl is an Equal Opportunity Employer committed to fostering an inclusive and accessible environment that reflects the diversity of the communities we serve. Accommodations for persons with disabilities are available throughout the recruitment process upon request. Let’s build your future together!