Key Account Manager, EComm- FDE

Elanco; Mississauga; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Elanco is seeking a Key Account Manager to drive sales and marketing initiatives within the consumer packaged goods sector. This hybrid role focuses on leveraging digital commerce and analytics to optimize operations, enhance customer relationships, and achieve business objectives. The ideal candidate will have extensive experience in digital marketing, particularly within eCommerce platforms, along with strong analytical and communication skills.

Qualifications

• 5+ years of progressive sales or marketing experience in the customer packaged goods industry.
• Fluent in Digital Commerce and digital marketing platforms.

Responsibilities

• Executes retailer-specific business plans and customer-focused projects.
• Leads performance marketing and manages investments to optimize ROI.
• Manages communication and collaboration with cross-functional teams.

Skills

Digital Commerce

Digital marketing

Sales analytics

Communication

Interpersonal skills

Education

Undergraduate degree in business or related field

Tools

Amazon Vendor Central

AMS

Job description

• The Key Account Manager develops, executes, tracks, and adjusts a retailer-specific business plan designed to achieve Elanco Animal Health (EAH) and customer business objectives and leads customer-focused projects partnering cross-functionally to execute strategic and tactical selling solutions based on marketplace knowledge and retailer trends using digital projects and campaigns across various platforms.
• Data driven; leads performance marketing and manages investments to optimize ROI and sales potential. Analyzes and utilizes category data to uncover and leverage insights as well as trends within the category, to expand distribution, drive consumption and grow sales within all Elanco categories.
• Identify areas of opportunities to increase traffic and conversions using key word research, sales analytics and tracking tools. Design and execute demand creation campaigns for your categories and customers.
• Manage all aspects of Vendor Central; support operations and SC team and lead initiatives to minimize chargebacks. Work closely with Customer Service, Operations and Supply Chain to drive operational efficiency.
• Partners with Demand Planning and supply team to ensure we are always in-stock, and meet Amazon’s requirements for EDI and order processing, managing and minimizing charge-backs
• Manages communication, prioritization, and information flow with cross-functional teams, including Business Operations, Supply Chain, Marketing and CLT.

What You Need to Succeed (minimum qualifications) :

• Education : Undergraduate degree in a business or related field
• Experience : 5+ years of progressive sales + / - marketing experience in the customer package goods industry.
• Top 2 Skills :
• Fluent in Digital Commerce, digital media and eBusiness platforms; Ecomm and / or strong digital marketing experience required.
• Experience with Amazon Vendor Central and AMS preferred.

What will give you a competitive edge (preferred qualifications) :

• Comprehensive knowledge of the retailer media landscape (search and programmatic) required with Executive-level presentation and strong verbal and written communication skills.
• Ability to solve complex problems, manage issues and resolve conflict
• Strong interpersonal skills & proven ability to partner cross-functionally
• Knowledge of financial reporting with strong business acumen

Additional Information :

• 14-16-month fixed duration, with potential for extension.
• Hybrid role
• Location : within GTA, individual must be able to travel to meet with customers and attend weekly team meetings in Mississauga.