Key Account Manager - Eastern Canada

Axis Communications; Montreal; On-site; CAD 144,000 - 163,000; Full time

Job summary

A leading security solutions provider in Montreal is seeking a Key Account Manager for Eastern Canada. This role focuses on managing major customer relationships and requires strong project management and account management skills. Applicants should have a Bachelor's degree and over 5 years of experience in sales or project management within the security industry. The position offers a competitive salary and benefits, with opportunities for growth.

Benefits

Competitive pay

Car allowance

Benefits package

Qualifications

• 5+ years in Sales, Key Accounts, Sales Engineering, or Project Management, ideally in video or physical security markets.
• Ability to convey complex technologies easily.

Responsibilities

• Manage all aspects of assigned End User(s).
• Responsible for strategic account management.
• Build and coordinate a team around the account.

Skills

Project management skills

Account management skills

Excellent communication skills

Technical ability for troubleshooting

Solution sales experience

Education

Bachelor’s degree in Business or related area

Job description

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Axis is looking for a Key Account Manager - End Customer who will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships as assigned by area sales management. This position requires a unique set of skills both technical and sales alike. Communication with different departments within Axis globally including sales, business development, marketing, and technical services is required.

Applicants must reside in Montreal (QC) with a preferred primary language to be French.

What You’ll Do Here…

• Acts as the point person within Axis to manage all aspects of assigned End User(s).
• Responsible for the daily management of accounts from inception to transition.
• Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries, and over an extended time horizon.
• Involved in solution sales and implementation of accounts including presentations, proposals, site management of pilot installs, integration testing with ecosystem partners, etc.
• Manages relationships with all end-users and ecosystem partners involved in the account.
• Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services, etc.
• Writes and maintains all documentation related to the account including meeting minutes, notes, designs, Salesforce updates, etc.
• Works with Professional Services design team to create site surveys, camera recommendations, placement, field of view, pixels on target, site drawings (Visio, CAD), system design including 3rd party recommendations and integration.
• Maintains precise documentation of product configuration and specifications relevant to the account.
• Assembles necessary reporting as required.
• Responsible for coordinating post-sales support or technical assistance.
• Performs other related duties as assigned.

What We Are Looking For …

• Strong project management skills with attention to detail.
• Strong account management skills with strategic planning focus.
• Proven ability to build strategic and trusted relationships at all levels with end users.
• Excellent communication (verbal, listening, written), presentation, and training skills.
• High technical ability for shootouts, proof of concepts, pilots, and troubleshooting.
• Experience in solution sales, assessing customer needs, and proposing proper solutions.
• Ability to convey complex technologies and specifications easily.
• Design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.).
• Preferred knowledge of the physical security market, including products and trends.
• Knowledge of video transport protocols and compression technologies.

What You’ll Need …

• Bachelor’s degree in Business or related area.
• 5+ years in Sales, Key Accounts, Sales Engineering, or Project Management, ideally in video or physical security markets.
• Strong technical background.

Valued, But Not Required...

• Axis Certified Professional.

The physical demands and work environment characteristics include occasionally lifting 20-40 lbs. and approximately 40-50% travel. Axis is an equal opportunity employer valuing diversity and inclusion.

The approximate total compensation range is $144K-$163K, including a 70% base / 30% commission OTE, and car allowance. Actual compensation depends on qualifications, experience, and location.

What We Have To Offer...

Axis offers a great work/life balance, competitive pay, benefits, and opportunities for growth. Axis Canada was awarded “Best Workplace in Canada”.

This is a permanent full-time position. The posting end date is 2025-09-22.

About Axis Communications

We create innovative solutions for security and business performance, including video surveillance, access control, intercom, and audio systems. With around 5000 employees in over 50 countries, we foster a collaborative, inclusive culture.

Visit our website: www.axis.com