Key Account Manager

Instinct; Vaughan; Remote; CAD 100,000 - 120,000; Full time

Job summary

A leading pet food company is seeking a Key Account Manager to drive revenue and manage sales strategies in the Neighborhood Pet Channel. The ideal candidate will have over 5 years of experience in CPG sales and strong analytical skills. The role offers a highly competitive compensation package, including health benefits and flexible spending accounts. Candidates have the option for remote work but preference will be given to those in St. Louis, MO or the Midwest.

Benefits

Health and dental insurance

401k with company match

Paid time off

Flexible spending accounts

Qualifications

• 5+ years related work experience in CPG sales or account management.
• Experience in managing P&L and driving toward KPIs.
• Strong analytical skills to make informed business decisions.

Responsibilities

• Develop and manage Annual Sales and Operational Plans.
• Negotiate annual terms that align with company goals.
• Manage JBP execution and assess customer investments.

Skills

CPG sales experience

P&L management

Analytical skills

Project management

Problem solving

Education

4-year bachelor’s degree or higher

Job description

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Company Description : Instinct is a rapidly growing, family-owned marketer and manufacturer of science based 100% natural pet food for dogs and cats. Instinct is the Raw Brand, with a mission to get more raw nutrition into every bowl of dogs and cats, for proven healthier and happier long lives. Our company mission is to Empower people to transform the lives of pets. We are committed to hiring and developing a team of passionate, performance-oriented professionals who live by our 4 values of championing raw, empowered to make a difference, collaborating as one team, and striving for excellence through continuous learning and improvement. Our home office is located in St. Louis, Missouri with our Center of Excellence Raw Food kitchens in Lincoln, Nebraska.

Instinct is part of the family-owned group, Agrolimen, who owns leading pet food and human food businesses in the US, China, Europe, and Africa.

Position Summary : As a Key Account Manager, NHP, you will play a pivotal role in nurturing and expanding Instinct’s partnership to drive revenue, contribution margin and market share growth. This role is responsible for driving sales revenue, planning and executing strategic initiatives and developing key relationships in the Neighborhood Pet Channel as we work to achieve our shared goals. This position is open to remote candidates, but with preference towards those based in St. Louis, MO or the Midwest

Primary Job Responsibilities :

• Develop and own Annual Sales and Operational Plans effectively aligned with customer revenue and investment (JBP) plans and Instinct’s annual budget process
• Negotiation of annual terms that align to Instinct and customer targets
• Day-to-day management of JBP execution which includes forecasting baseline sales and impact of innovation, assessing and optimizing customer investment to achieve sales targets
• Further develop distribution at top-5 NHP retailers in key fresh pet food subcategories
• Develop and maintain strong relationships with cross-functional partners, serving as the primary Instinct point-of-contact
• Translate market trends, competitor activity and consumer insights to identify new business opportunities and actionable strategies
• Collaborate with Retail Marketing to support and secure customer engagement toward new and existing distribution
• Partner with Finance & Accounting, managing customer budgets and P&L; track progress towards KPIs
• Partner with Sales Strategy as Sales channel lead(s) on S&OP process

Required Skills and Experience :

5+ years related work experience (CPG sales, account or category management experience)

Experience managing P&L / business levers, budgets and driving toward KPIs

Strong analytical skills, using data to make sound recommendations affecting business decisions and results. Ability to identify opportunities and connect all data points.

Ability to balance Customer, Consumer, and Brand perspectives at the same time

Self-starter with ability to manage multiple projects simultaneously with a high degree of independence

A natural problem solver with an ability to anticipate risks and identify options to effectively mitigate

Travel for customer meetings on site and HQ quarterly meetings; must be located in close proximity to a national airport

Preferred Skills and Experience :

4-year bachelor’s degree or higher

Negotiation (Customer Contracts, Annual Terms)

Customer P&L management

History of cross-functional work with commercial teams

Compensation and Benefits

Highly competitive compensation package includes health and dental insurance, life and AD&D insurance, flexible spending accounts, health savings account, short and long-term disability, paid time off, Purpose Days off for company partner volunteer opportunities, and 401k with company match .

Our Instinct is to CHAMPION Diversity

At Instinct, we are as passionate about our people as we are about the pets we call family. We are committed to inclusion, empowerment, and respect. We believe that just like our pets, what sets us apart unleashes our greatest strengths. We thrive on the ability to not only empower people to transform the lives of pets through raw nutrition, but also to empower each other to inspire a culture that celebrates our differences. Our unique approach to pet food is what makes us who we are as a company, and our individual identities are what makes us a successful, innovative, authentic team.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales, Business Development, and Strategy / Planning

Industries

Manufacturing

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