Key Account Manager

Kelly; Brantford; On-site; CAD 150,000 - 170,000; Full time

Job summary

A leading food packaging company seeks a motivated Key Account Manager in Brantford, ON. The role involves driving growth and client satisfaction by managing relationships with major clients. Candidate must have a degree in business or marketing and significant experience in account management within the food sector.

Benefits

Full health, dental, and vision benefits

RRSP matching and financial wellness support

Paid time off and flexible work options

Professional development support and career advancement opportunities

Qualifications

• Minimum 5 years of key account management experience in the food or food packaging industry.
• Strong understanding of the food supply chain and client requirements.
• Demonstrated success managing multi-million-dollar accounts.

Responsibilities

• Develop and maintain strong relationships with high-value food industry clients.
• Conduct regular business reviews and performance evaluations.
• Analyze market trends and customer data to develop strategic account plans.

Skills

Communication

Negotiation

Analytical Thinking

Education

Bachelor’s degree in business, Marketing, or related field

Tools

Microsoft Office

CRM systems (e.g., Salesforce, HubSpot)

Job description

Location: Brantford, ON

Job type: Permanent; Full-time

Salary: $150,000- $170,000

Position Overview:

We are partnering with a leading food packaging company to recruit a highly motivated and experienced Key Account Manager to drive strategic growth and client satisfaction across its most critical accounts. In this high-impact role, you will oversee and grow relationships with major food industry clients, serving as a trusted advisor and primary point of contact.

This position is ideal for an individual with proven success in account management within the food or food packaging industry. You’ll collaborate closely with cross-functional teams to ensure tailored solutions, exceptional service delivery, and sustainable growth.

Key Responsibilities

• Develop and maintain strong, long-term relationships with high-value food industry clients.
• Identify and execute on opportunities to upsell and cross-sell products and services.
• Ensure client satisfaction through proactive communication, solution delivery, and issue resolution.
• Conduct regular business reviews, performance evaluations, and account planning sessions.
• Collaborate with internal teams—sales, operations, logistics, and production—to ensure client needs are met efficiently.
• Analyze market trends and customer data to develop strategic account plans.
• Represent the company at client meetings, trade shows, and industry events.
• Prepare and present compelling proposals and insights to key stakeholders.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• Minimum 5 years of key account management experience in the food or food packaging industry—this is required.
• Strong understanding of the food supply chain, packaging processes, and client requirements.
• Demonstrated success managing multi-million-dollar accounts with a focus on growth and retention.
• Excellent interpersonal, communication, and negotiation skills.
• Highly organized with strong analytical thinking and problem-solving skills.
• Proficiency with Microsoft Office and CRM systems (e.g., Salesforce, HubSpot).

What’s Offered

• $150,000 – $170,000 base salary plus performance-based bonuses
• Full health, dental, and vision benefits
• RRSP matching and financial wellness support
• Paid time off and flexible work options
• Professional development support and career advancement opportunities
• A collaborative, industry-leading company culture focused on innovation and client success

Why Kelly?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.