Key Account Analyst

Lindt & Sprüngli; Toronto; Hybrid; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Gym Discount Rates

Job summary

Lindt Canada is seeking a Key Account Analyst to support Walmart and Alternative Channels with high-quality analytics, reporting, and automation to enable faster decision-making. The role partners with NAM, KAM, and Field Sales to translate complex data into clear priorities that improve commercial performance.

The candidate will develop scalable reporting, manage data from SAP BI/TPM/portals, and provide timely ad hoc analyses, while driving process improvements and insights across regions.

Qualifications

• Advanced proficiency in Excel and analytics.
• Ability to translate data into actionable insights for cross-functional teams.
• Strong communication and collaboration skills across internal teams.

Responsibilities

• Deliver analytics to NAM/KAM and Field Sales to support in-store execution.
• Develop and automate reports to reduce manual effort and speed insights.
• Maintain data integrity across tools and reports used by NAM/KAM teams.

Skills

Advanced Excel

Data analysis

Communication

Cross-functional

Time management

Process improvement

Storytelling

Tools

TPM

Retail Link

IRI

Scintilla

Job description

Reporting to the National Account Manager, the Key Account Analyst is responsible for delivering high-quality analytical and reporting support to the Walmart and Alternative Channels team. Through automation, data-driven insights, and proactive performance tracking, this role enables faster, more effective decision-making across the business.Acting as a strategic partner to the National Account Manager (NAM), Key Account Manager (KAM), and Field Sales teams, the Key Account Analyst translates complex data into clear, actionable priorities that drive commercial performance. This role also plays a key part in identifying opportunities to streamline, automate, and enhance processes to improve team efficiency and accelerate business outcomes.Key Responsibilities:Reporting & AnalyticsDevelop, standardize, and continuously enhance internal reporting across Walmart and Alternative Channels using advanced Excel and automation toolsBuild scalable, automated reporting solutions that reduce manual effort and improve speed to insightExtract, integrate, and analyze data from multiple sources (e.g., customer portals, SAP BI, TPM) to deliver accurate and actionable reportingDeliver high-quality ad hoc analysis under tight timelines to support evolving business needsSales & Field Execution SupportServe as the primary analytical partner to Field Sales, translating data into clear, actionable priorities that drive in-store execution and resultsDeliver weekly and monthly reporting with concise insights, highlighting risks, opportunities, and recommended actionsCommunicate priorities clearly across regions to ensure alignment and focusPartner with customer-side analysts (Replenishment, Category) to proactively resolve issues and maintain data integritySupport selling stories with store-level insights and fact-based recommendationsData Management & GovernanceMaintain and govern Master Item Lists, ensuring accuracy and consistency across systemsEnsure data integrity across all tools, reports, and materials used by NAM/KAM teamsPresentation & StorytellingSupport the development of high-impact, insight-led presentations for internal and customer-facing discussionsTranslate complex datasets into clear, compelling visuals and narrativesDevelop charts, dashboards, and analytics that support strategic storytellingForecasting & PlanningProvide analytical support for volume planning, forecasting, and trade spend management across everyday and seasonal businessAnalyze trends, historical performance, and competitive insights to identify forecast risks and opportunitiesSupport forecast updates and scenario planning in collaboration with NAM/KAMPartner with Finance and Supply Chain to ensure alignment on volume and spend assumptionsContribute to improving forecasting accuracy through continuous process enhancementsQualifications:Advanced proficiency in Microsoft Excel, including the ability to build complex models and automate reportingStrong analytical skills with a high level of attention to detail and accuracyProven ability to translate data into clear, actionable business insights for diverse audiencesStrong time management and prioritization skills, with the ability to perform effectively in a fast-paced environmentExcellent communication skills, with the ability to collaborate effectively with cross-functional teams and external partnersDemonstrated ability to identify inefficiencies and proactively drive process improvementsSystems & Tools:Strong working knowledge of internal sales reporting toolsExperience with TPM (trade management and forecasting tools)Familiarity with customer POS systems (e.g., Retail Link, IRI, Scintilla, etc.)Rewards Package:The standard hiring range for this role is $80-$95K CAD per annum with a 10% performance-based bonus. The final agreement upon salary may vary based on market location and factors such as job-related knowledge, skills and experience.We offer a competitive rewards package for our employees as well as a growth-oriented work environment. This includes not only the opportunity to sample our premium chocolate products but the following:Health and Dental PlanRetirement Savings PlanEmployee Assistance ProgramCorporate Gym Discount RatesWellness ProgramChocolate!Why Lindt Canada? Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it’s a pretty sweet deal. To learn more about our winning culture, visit https://careers.lindtcanada.ca and or follow us on LinkedIn.Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During more than 170 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate, with 12 production sites in Europe and the USA, and distribution and sales companies on four continents.We thank all those who have applied, however, only selected candidates will be contacted.Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.This position will involve the use of AI tools to help screen, assess, or select applicants. This posting is for an existing position.#SALES #HYBRID #LI-LINDTCA #LI-DT1